Network Quality Specialist I

About the Team As a member of Sovrn’s Global Operations team, you will be responsible for monitoring and optimizing all Sovrn systems, tools and applications. improved anomaly detection and Level II product support. The Global Operations team will reduce our time to discover, investigate and solve technical issues that will inevitably arise. The team will work to enable the reporting and analysis of clear, accurate business data, and you will coordinate and improve the incident management process to continually improve the operational efficiency and effectiveness of all of Sovrn’s products. About the Job Work with the Network Quality team to ensure inventory quality by vetting new publishers to meet a universal bar of quality standards while accommodating the unique requirements of each product across Sovrn. This role will primarily focus on the review of new Commerce and Exchange publisher applications based on predefined review process and requirements.   What you’ll be doing: Primarily responsible for evaluating applicant publisher properties seeking access to the Sovrn network and approving or denying based on a predefined list of standards and criteria Ongoing policy enforcement and review Assisting with monthly auditing of our products to ensure ongoing quality and compliance including, but not limited to Commerce classification reviews for promotional method and industry type Brand sensitivity classifications for merchants and publishers Adult, objectionable, and pirated content Prohibited platforms and traffic sources Undisclosed software and mobile applications Evaluating incoming Sovrn Commerce compliance alerts for validity, responding to the alerting party, making publisher outreach, and documenting investigations in quality logs Identifying and removing non compliant ads from the Sovrn Exchange Assisting with quarterly quality audits in support of our Industry certifications Assisting with annual audits performed by an independent third party  Partaking in industry working groups hosted by the IAB and TAG Working closely with the publisher growth and accounts teams when violations arise Conflict resolution between supply and demand partners Contribute to rotating schedule of on-call operational triage support About You You have a passion for the customer and a desire to improve the internet through the reduction of fraud and improvement of the user experience. You value attention to detail, deductive reasoning, and thrive in a process driven environment with insatiable curiosity.  The successful candidate will have:  Strong composition and English language skills A technical / analytical background enabling you to quickly learn new technical tools Strong problem solving skills by looking at situations from a different perspective Flexibility in approach and willingness to adapt when necessary Ability to prioritize and work through tasks with appropriate and dedicated urgency Ability to read, organize, and analyze data sets and provide recommendations Experience using client side (browser) debug tools such as firebug or developer tools Experience with spreadsheet data manipulation and analysis (Vlookups, Formulas, pivot tables, etc) Exposure navigating and comprehending reporting tools such as Looker, Hue, MySQL Workbench, and Sigview Strong proficiency in office productivity tools (Gmail, Google Apps, Confluence/JIRA, Salesforce CRM, HubSpot CRM, Microsoft Excel) Bonus Points Experience in programmatic or performance marketing Knowledge of SQL Basic foundation in html, css, and/or javascript This position reports to: Director, Network Quality Location: Boulder, CO We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of accountability impact, and the ability to thrive in a fluid and collaborative environment. We expect you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for. About Sovrn Sovrn provides products and services to thousands of online publishers to help them understand, operate and grow their business. Sovrn is headquartered in Boulder, Colorado, with offices in New York, San Diego and London.  With thousands of customers deploying advertising, affiliate marketing, and data products across 40,000 websites, Sovrn reaches over 300 million active consumers across more than 11 billion pageviews every day. Sovrn has been a leader in online publisher technology since its founding and has been recognized by IAB, JICWEBS, and TAG for its role in combating fraud and promoting pro-transparency initiatives. Sovrn is dedicated to helping content creators do more of what they love, and less of what they don't. Sovrn Core Values : Candid, Customer Empathy, Learning, Scrappy, Second Order Thinking Compensation and Benefits In accordance with the Colorado Equal Pay for Equal Work Act, the approximate compensation range for this role in Boulder, Colorado is $45,000-$50,000, including base salary and any related bonuses or commissions. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills and certifications. Sovrn offers a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, short and long term disability, life insurance, 11 paid holidays, flexible vacation, commuter benefits, a 401(k) plan and match, and a paid parental leave program. Equal Opportunity Employer  Sovrn is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.  Recruitment Agencies Sovrn does not accept agency resumes. Please do not forward resumes to our jobs alias or Sovrn employees. Sovrn is not responsible for any fees related to unsolicited resumes.