Product Delivery Manager

Who We Are Sibros unites data, software management, and remote commands to power future mobility. Established in 2018 by automotive industry veterans, Sibros enables mobility companies to get more data out of embedded connectivity. Our Deep Connected Platform is a vehicle-to-cloud system combining smart OTA updates, flexible data logging, and remote commands allowing automakers to have unparalleled control, visibility, and governance over software and data across global fleets throughout the product life cycle, from day zero to product decommissioning. Sibros is proud to work with the mobility industry’s most trusted and innovative brands including Bajaj Automotive, e.GO and Volta Trucks. We’re a global organization with our headquarters in the Silicon Valley and offices in Folsom, California; Pune, India; Munich, Germany; and Paris, France. The shift in mobility from hardware-centric design to software-defined vehicles is the next revolution for passengers, pedestrians, and automakers to create a safe, secure, and reliable experience. Sibros’ vision for powering the connected vehicle ecosystem helps mobility companies move better. Our Mission To innovate remarkable connected mobility technologies that give our customers unmatched value and are essential to how people and goods move from point A to point B. Our goal is to make it simple for the world’s trailblazing OEMs to develop at speed and at scale securely keeping the roads and drivers safe. The technology we are building ushers a transformation for our customers by offering them a solution for connected systems so that they can focus on their forté: creating beautiful, safe, and useful vehicles for all. About the Role As a Product Delivery manager, you will be empowered to shape the customer relationships and success for mobility companies from newer EV companies to OEMs with a hundred years of history behind them in order to integrate Sibros’ next generation products with their vehicles and systems. In this customer-facing role, you will serve as the central point of contact across engagements to help drive the success through development, product delivery and excellent communication across teams. The Product Delivery manager responsibilities include: Possessing strong skills in planning, improving adoption of company process and tools for successful delivery of products to our customers Possessing a strong aptitude and understanding of technical aspects and capabilities of the products to support customer success based on the customer use cases, business, and technical requirements. Ensuring customer and market insights are communicated to internal teams (e.g., product, sales, engineering, program management) to influence improvements and product roadmap development. Identifying and coordinating internal and customer teams across functions to support customer milestones and enable execution of product delivery and customer success. Coordinating with the Program Management and Engineering Teams to drive process improvements to increase visibility, throughput, and output quality. Responsible for managing and tracking the customer issues, triaging/prioritizing the customer’s requests, and working with the Program Management and Engineering Teams to scope and prioritize the delivery to the customers. Driving action based on feedback and advocating on behalf of the customer to achieve resolutions and product goals. Identifying inefficiencies in the process, suggesting improvements and best practices, advising executive leadership for change, piloting the change and training peers for adoption Enjoys traveling to the customer sites (minimum 20% of traveling, international and domestic required) to build relationships and drive better collaboration. Minimum Qualifications Relevant professional experience (7-10 years) in a customer facing position in delivery roles with experience in managing and delivering results for the complex software development efforts, including tools and processes. BA/BS degree in a Science or Engineering field or equivalent. Familiar with Scrum development methodologies and the supporting tool suites (GitLab, Jira), Skills in setting necessary configuration in JIRA, Gitlab for managing daily tactical. Excellent written and verbal communication skills. Excellent presentation skills, Ability to articulate complex technical concepts to different audiences. Experience in automotive industry  Relevant experience in embedded software and cloud technologies Experience in Product Management is a plus. Work Location / Travel Preferably Pune office, Alternatively Chennai Customer location.  Candidates from other cities must be willing to relocate to either of these locations. Must be willing to travel to other locations as needed. Preferred Qualifications Experience working on early-stage projects in a fast-paced environment with ambiguity and change. A strong background in developing software in one of the following areas: IoT, cloud, mobility and vehicle-related software. Equal Employment Opportunity Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. Privacy  At Sibros, we value your privacy and understand the importance of safeguarding your personal information. In order to effectively track candidates for current and future opportunities, we collect and securely store your personal data. The information you provide during the application process will be kept confidential and used solely for recruitment purposes. To ensure the highest level of privacy protection, we utilize third-party service providers for data management but never share your information for any other purpose outside of recruitment. Should you need to access, update, or delete your candidate profile information, our dedicated team is available to assist you. Please contact us at  privacy@sibros.tech  for any questions or requests. To learn more about our commitment to data privacy, including compliance with GDPR and CCPA regulations, please visit our website at sibros.tech/privacy-policy