Business Systems Analyst, GTM

Podium exists to help local businesses win. Using Podium, local businesses can simplify the way they communicate with their customers—from collecting payments to facilitating online reviews to launching marketing campaigns, and much more. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. We look for people who are curious, creative and are willing to do the work to be a little better every day. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride. Does that sound like you? What you will do: Work with Podium’s business partners to identify, define, and clarify scope of problems/issues in terms of system requirements and processes Document and understand key GTM processes in order to strategize with our department stakeholders on the best technical solutions Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, researches and evaluates alternative solutions with our business team members Evaluate design of existing business processes & systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability and cost of ownership. Understand and articulates data requirements and data quality standards related to business application projects Collaborate with other analysts and project contributors to create comprehensive and cohesive solution approaches  Solve complex problems and develop innovative solutions related to the GTM & CS application suite (Salesforce Sales Cloud, etc) while driving for OOTB solutions and articulating the pros/cons of customizations Work with a dedicated team (Admin, Developer, Program Manager) to build a best in class GTM and CS flow across multiple systems What you should have: You are highly adaptable in a fast-paced hyper-growth environment; able to thrive within ambiguity. GTM & Salesforce automation experience Lead to Opportunity and customer experience business process and flow experience Minimum of 2 years experience in Salesforce.com Minimum of 2 years experience in business process and/or requirements gathering Experience working in complex, enterprise, global Salesforce implementations Experience working in a business process team and coordinating process efforts across multiple levels of the organization Ability to perform efficiently within a high pressure, fast-paced environment. Enterprise business solutioning experience for large corporations Technical implementation consulting experience is a plus BENEFITS Open and transparent culture - Checkout this video to see what it’s like to work at Podium  Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel  A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Additional benefits for fully remote employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.