Principal Consultant - Technical Implementations

Strength in Trust   At OneTrust, we exist to unlock every company's potential to thrive by doing what's good for people and planet. Using cutting-edge technology and a real-world approach to privacy, GRC, ethics, and ESG, we’ve created a no-nonsense platform to help supercharge the global push for Trust Intelligence.  The Challenge The  Principal Consultant – Technical Implementation role is one of the key pieces of the OneTrust architecture. After the sales process, consultants are the key contact in driving and building the relationship, implementing the solution and managing the expectations of the customer. Technical Implementation consultants work across the technical modules.     As a Principal Consultant – Technical Implementation , you will be one of our most experienced and skilled consultants, handling the overall responsibility for the customer relationship by working directly with our strategic customers to enhance their overall user experience with the OneTrust Privacy, Security and Governance platform.       The Principal Consultant – Technical Implementation  has a deep understanding of the privacy industry, including regulatory environment, and uses this knowledge to support all the primary responsibilities. To thrive in this role, the Principal Consultant – Technical Implementations will keep up with industry trends, competitive landscape and customer needs for the purpose of being active and vocal in making decisions about the direction of the platform.      Your Mission As the Principal Consultant – Technical Implementation you will:   Lead the solution design and oversee the technical implementation and platform adoption for the most complex customer implementations     Provide assurance and oversight to customers implementing OneTrust’s platform regarding SaaS implementations including underlying hardware and software architectures     Use your experience across a broad range of core technologies including Python, Java and API's     Establish yourself as a trusted adviser to ensure customer’s overall satisfaction with our platform       Provide consultancy to analyze the client’s internal processes and structure to design the solution and determine configuration best practice and where business process changes are recommended     Document processes and workflows in shareable documents for future use and adoption      Be an advocate for our customers by representing their issues to Product Management and Software Engineering with a focus on steering the OneTrust roadmap      Monitor and analyze the customer’s adoption of our solution features and functionality in order to provide leadership with an understanding of their overall business needs as they relate to our products      Provide strategic and tactical support for Sales, Professional Services, and Business Development     Leveraging customer relationships as needed for prospect references       Contribute to the growth and development of the PSO organization by sharing knowledge and experience through activities such as training, being a subject matter expert and developing documentation     You Are As a Principal Consultant – Technical Implementation , you are tech savvy, interested in different frameworks, able to problem solve, able to communicate with stakeholders, and clearly and efficiently take information from the client and translate it to the relevant teams. You are also:       BA/BS or MS in Computer Science, Electrical and Computer Engineering, Web Design/Development, Engineering Management or Information Technology/Systems      8+ years of relevant experience in software development, professional services, solution engineering, technical consulting; with expertise in architecting and rolling out new technology and solution initiatives       Experience working with HTTP, SSO, SSL certificates, networking, and API integrations      Experience working with HTML, CSS, JavaScript and Python      Effective customer-facing communication skills. Proven success in and genuine enthusiasm for working directly with customer       Proven ability to engage across corporate functions (Professional Services, and Product Management)    Excellent Communicator (Verbal, written and presentation)       Previously worked on implementing a SaaS solution     Extra Awesome Technical application integration        Functional experience in the field (Privacy or GRC)     Industry Certifications (CIPP/E, CIPM, GRCP, CPA, CISA, etc.)     Experience dealing with senior management (C-Level) across multiple clients     Language skills (particularly German, French, Spanish, or Italian) Benefits As an employee at OneTrust, you will be a part of the OneTeam. That means equity, bonuses, unlimited PTO, and 100% paid medical benefits (and that’s just the beginning!).    Our employee rewards philosophy spans mental, physical, and emotional well-being because we want our people to succeed both in and out of the office. Some benefits differ depending on region, but here’s what you can expect from our OneTeam Total Rewards Program:   Competitive Compensation:  We offer top pay for top talent with competitive total packages including equity for all, performance bonuses, and retirement savings with match. We’re also committed to fair and equitable pay practices.   Workstyle Flexibility: At home or in the office, we trust you to get the job done. Our people have the option to work in the office, fully remote, or a hybrid based on their role. G o green with commuter program discounts and in-office perks.    Career Development: You’re not just joining any company; you’re joining the company that built the category-defining software platform for trust. You can become an expert and earn industry certifications with training and exams paid for by us and access to our learning & development program and guest speaker series.     Employee Recognition:  We celebrate our accomplishments the best way we know how – together. Our people are invited to attend employee appreciation social events (including our awesome annual holiday party), participate in ticket giveaways for local city events based on your home office location, and celebrate one another through our #CheersforPeers channel.   Focus on Wellbeing:  Take the vacation or volunteer - we have unlimited PTO globally. You’ll also have access to ClassPass memberships, generous company holidays and your birthday off, paid sick days, Employee Resource Groups (or, as we call them, Employee Trust Groups), and other ways to get connected or support company diversity, equity, and inclusion goals.    Health Benefits:  No package is complete without great health benefits. This role may receive company-paid employee healthcare premiums, parental leave, and access to mental health benefits and employee assistance programs. Specific benefits differ by location, so please check with your recruiter to specify what this role will receive.   Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $132,000 — $175,000 USD Resources   Check out the following to learn more about OneTrust and its people:  OneTrust Careers on YouTube Your Ultimate Guide to Careers at OneTrust @LifeatOneTrust on Instagram