Marketing Associate, Small Business Portfolio / CRM (Hybrid)

Company: OnDeck
Company: OnDeck
Location: Chicago, IL
Posted on: 2023-04-20 22:11
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.   Reports to :  Marketing Manager   About the Role: As a Digital Portfolio Marketing Associate, you will report directly to the Marketing Manager for our Small Business Lending Group to build customer relationships and drive existing customer portfolio performance by working on email, direct mail, and improving the website experience for our fast-growing business. Our marketers use robust data analyzing techniques to draw insights in order to make recommendations or improvements. You’ll work cross-functionally with internal departments and marketing to implement and execute marketing campaigns that will drive business results. Responsibilities: Manage email and SMS marketing campaigns within CRM to drive lead conversion, increase customer portfolio performance and support product launches or changes Identify target audiences, develop campaign strategies, drive testing programs, and own the creative process Conduct daily optimizations for lead conversion and portfolio marketing by delivering insights on segment performance and campaign performance Partner with internal stakeholders and outside vendors to develop and execute lead conversion and portfolio marketing campaigns Monitor trends on deliverability, complaint rates, bounce rates, and Sender Score rank to ensure market efficiency and to identify new opportunities Provide status reports on progress, forecasts, results, challenges, and achievements Requirements:   Bachelor’s degree in Marketing, Economics, or other business-related/quantitative fields of study 5+ years’ in Marketing or related business function (i.e. Strategy, Planning, Operations) Knowledge of MS Excel, Microstrategy or other data visualization tools Knowledge of HTML coding, email best practices, and technical platforms on which campaigns are built and executed (i.e. Salesforce or other CRM) Experience gathering and interpreting data to provide solutions and strategize Strong communication skills with the ability to influence #BI-Hybrid Benefits & Perks: Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles) Health, dental, and vision insurance including mental health benefits 401(k) matching plus a ROTH option (U.S. Based employees only) PTO & paid holidays off Sabbatical program (for eligible roles) Summer hours (for eligible roles) Paid parental leave DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) Employee recognition and rewards program Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.   Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here .  It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
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