About MOLOCO
Moloco’s goal is to make the digital economy more equitable and profitable by delivering advanced machine learning to companies of all sizes. With Moloco’s machine learning platform for growth and performance, every app publisher and online retailer can now unlock the value of their unique, first-party data for user acquisition, retention, and monetization campaigns.
Founded in 2013, our advanced machine learning engine powers our product portfolio. Moloco Cloud DSP enables performance marketers to quickly scale user acquisition and achieve greater lifetime value through battle-tested prediction models. Moloco Retail Media Platform enables online retailers and marketplaces to establish their own performance ads business.
Our technology is best in class; we received the SMARTIES X silver award for Machine Learning and AI, and Moloco was named the Cross-Industry Winner for Google Cloud Customer Awards.
The company is in hyper-growth mode and we ranked #95 in the Inc. 5000 fastest-growing private companies for 2022. We ranked #91 among Deloitte’s 2021 Fast 500 and have been certified by 91% of the company via Great Places to Work .
It’s a great time to join this innovative team. Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Seattle, London, Seoul, Singapore, Beijing, and Tokyo. For more information, visi t www.moloco.com
The Impact You'll Be Contributing to Moloco :
The Technical Account Manager (TAM) plays a key role in ensuring new SDK partners are on-boarded smoothly and with the care and attention necessary to work through potential bugs or other technical issues that may arise during the SDK integration process. SDK partners play a key role in helping drive increased performance for Moloco advertisers and in turn revenue for the business and our publisher partners utilizing the SDK.
Here’s what you’ll be working on:
The Technical Account Manager works in the Supply team helping to on-board new SDK partners. The TAM will work with the SDK sales lead and be the point of contact for all technical matters with the partner’s technical and monetization team. General responsibilities include:
Work closely with client lead to ensure the SDK integration goes smoothly.
Based on your technical knowledge, provide guidance on any technical risks that arise during SDK testing and integration.
Manage a diverse and sometimes complex scope of potential technical issues across multiple client engagements.
Work directly with the SDK development team to resolve issues and escalate as necessary for confirmation of solutions or other options.
Proactively identify and work with the customer to resolve technical issues and bottlenecks.
Collaborate with the SDK Sales team to demonstrate value in the pre-sales process.
Here is what you need to succeed:
Experience in a client-facing technical role (as a developer or as a consultant).
General understanding of the ad tech landscape highly regarded.
Previous experience working with SDK integrations in mobile applications strongly desired.
Candidate who can effectively troubleshoot and identify technical issues and errors during the publisher onboarding process.
Strong desire to help people solve problems with the ability to explain complex technical concepts to a broad audience.
Excellency in time management, task prioritization, and evaluation of situational urgency.
Curious and able to learn fast.
Some of the total rewards we offer…
Physical Health & Wellness benefits, to support our Moloco employees in making their health and wellness a priority.
Flexible PTO, so long as you promise to come back!
Learning & Development - All regular full-time employees receive an annual learning and development stipend of $2,500 per calendar year.
Commuter Benefit - All full-time employees are eligible to participate in country-specific transportation benefits.
WFH - We provide an allowance of $1,000 (based on local currency) to outfit your home office regardless of hybrid or permanently remote employees.
Communications reimbursements for phone and internet.
Got Lunch? We provide country specific lunch stipend benefits.
Virtual initiatives and events to keep you connected with your colleagues.
Generous Employee Referral Bonus program.
And much more. Ask your recruiter for a full list of total rewards and benefits specific to your region!
Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now! REF: 3562
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