MINT MOBILE is seeking a talented Sr. Creative Director, Experience Design to join our in-house creative agency! Individual reports to VP, Creative Services . Role is hybrid.
Must be local to the LA/Southern CA area and be commutable to the Costa Mesa, CA office once/week.
ABOUT THE ROLE
As Sr. Creative Director, Experience Design, y ou’ll be a key contributor in defining and designing the best-in-class user experience across all our brands.
This is an amazing opportunity to sink your teeth into developing creative solutions that impact the business today and for years to come. We are on a mission to reimagine, optimize and level up our web, mobile, and app experiences.
You’ll partner and collaborate on strategic customer experience solutions with our Sr. Director of Brand Creative, CMO, VP of Marketing and SVP of D2C as well as critical cross-functional teams – Product, Engineering and Dev.
If you have proven success in the UX/UI landscape, having crushed it on brand web and app product designs, we want to meet you. If you’re the kind of person that has a vision for forward-thinking, consumer-centric experiences and a passion for building, leading and inspiring a team, this role is for you!
Your usual day of awesomeness includes:
Creative Direction
Thought leadership, guidance, ideation, problem-solving collaboration, discussion and prioritization.
Direction and oversight of UX/UI marketing initiatives.
Web, Mobile and Native app experience across our core brands: Mint Mobile and Ultra Mobile
Stewarding and/or realizing the vision for our customer experience through acquisition, retention and lifecycle programs and/or campaigns.
Produce compelling, consumer-centric work.
Reviewing/critiquing design ensuring on-brand and delivering marketing objectives.
Maintaining continuity/cohesiveness across platforms.
Leadership
Establish a vision - lead, mentor and inspire team across all experience levels; UX/UI Leads, Sr. Designers, Mid-level and Jr.
Build up a team of rock stars, with the ability to scale capabilities to evolving needs of the business.
Bring individuals/teams together towards common goals that push the business forward.
Guide selection process for UX/UI creative agency partners and/or consultants, as needed.
Foster, encourage and support intelligent innovation and calculated risk-taking to deliver creative solutions.
Exemplify company core values and culture (Action-Biased, Ownership, Embrace the Adventure, Invent & Simplify).
Collaboration across product, engineering, development, marketing and project management to help align multiple visions to one consolidated vision that aligns with core business values and/or goals.
Management
Promote and provide opportunities for remote and in-person team building. ● Participate in and/or oversee weekly “L10” meetings and quarterly goals.
1:1s, quarterly performance reviews and goals for all direct reports.
Career pathing for all direct reports and awareness of all team’s paths.
Provide annual team budget and staffing plan to VP of Creative Services.
Industry Acumen
Develop expert knowledge and understanding of the telecom industry and our products. ● Identify and share strengths and limitations relative to market/consumer trends, competitive threats, opportunities and overall customer experience.
WHAT YOU BRING
15+ years of design and concepting for UX/UI web, mobile + app, and relevant digital advertising/design experience.
Managing a team of 10+ across varying levels of experience and expertise.
Ability and desire to collaborate across the agency and elevate user experience.
Command of atomic design principles and DSM.
Expertise in innovative design trends, technologies and techniques and user-centered design.
Ability to deliver on both small and large-scale in a complex business setting.
Strong communication skills, optimizing styles to align, educate and/or inform internal and external teams.
Excellent presentation skills with the ability to “sell-in” work and support creative recommendations.
Technical acumen:
Expert in Figma, Sketch and InDesign.
Adobe Creative Suite - Photoshop, Illustrator, Dreamweaver, After Effects, Flash.
Mastery knowledge of the entire web development process, including design (UX & UI), development and deployment, with back-end knowledge.
WE ARE MINT MOBILE
We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer.
We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.
In addition, we’ve got a laundry list of perks you’ll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).
And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Mint!
OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER!
Ownership : We are all owners; be the outcome and get the job done.
Action Biased: Be brilliant, proactive, and act with urgency.
Embrace the Adventure: Be agile, adaptive, and thrive on change.
Invent and Simplify: Never accept good enough.
$1,000 REFERRAL BONUS
Take a look at this job description, if you are the right person, please apply. If Mint Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job. If we hire them and they stay for 90 days, you get $1000. For more details of restrictions and rules, please email recruiting@ultra.me .
Covid-19 Vaccination Requirement
UVNV, Inc. has adopted a mandated vaccination policy to support the health and safety of our team members and our community. The Company requires all employees to be fully vaccinated. The Company will provide accommodations based on medical condition or sincerely held religious beliefs or practices. Please let us know if you’d like to discuss the policy or available accommodations before proceeding with our recruitment process.
We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.
In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $175,000 - $250,000. This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays. The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.
#LI-Hybrid
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