DTC Content Marketing Manager - Remote

MINT MOBILE is seeking a talented DTC Content Marketing Manager to join the eCommerce Team ! Individual reports to the Director of DTC Content Strategy . Role is remote ; must reside in the United States. ABOUT THE ROLE As DTC Content Marketing Manager, you will be an integral part of the content strategy team, helping enhance the content experience for MintMobile.com. You will strategize and execute content programs for new content creation with a focus on lifecycle and post-purchase content experience (help center, videos, emerging content formats) and execute tactics to maintain and improve existing site content and landing pages. As Content Marketing Manager, you should be driven by data, love to think creatively, and have a knack for putting yourself in the shoes of subscribers.  Your usual day of awesomeness includes:   Partnering with the content strategy team to plan, develop, and implement content strategies to improve subscriber education, support site engagement, and build trust.  Maintaining assigned site content for accuracy, relevance and optimizations to improve CVR.  Spearheading content creation process from ideation through launch, including but not limited to; Help and support content, how-to guides, interactive, landing pages, videos.  Working with internal teams, including our award-winning internal Creative Agency, product, and brand teams to bring content experiences to life.  Uncovering subscriber pain points and frequently asked questions and developing and integrating content solutions.  Creating content strategies and briefs, conducting research, outlining content requirements, objectives and KPIs, amplification recommendations.  Identifying and executing tactics to increase visibility of content (E.g. content distribution).  Building regular content performance reports, monitoring and communicating KPIs, project statuses, and analyzing data to inform action.  Keeping informed on industry trends and best practices, competitive landscape, etc. apply insights to strategy. WHAT YOU BRING 4+ years of content marketing or content-based SEO experience either in-house or at an agency. Experience working on a variety of content campaigns with strong grasp of content development workflows and content marketing tactics. Experience working with customer help content a plus. Proficient knowledge of Google Analytics and other industry-leading SEO tools (Conductor, BrightEdge). Excellent verbal and written communication. Experience doing keyword research and competitor analysis. Understanding of SEO best practices for copywriting. Ability to manage multiple projects and prioritize without missing a beat. Exceptional project management skills are a must, as is internal communications and shepherding projects from start to finish working with various stakeholders on feedback and approvals. WE ARE MINT MOBILE We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer.  We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life. In addition, we’ve got a laundry list of perks you’ll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).   And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Mint!   OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER! Ownership : We are all owners; be the outcome and get the job done. Action Biased: Be brilliant, proactive, and act with urgency. Embrace the Adventure: Be agile, adaptive, and thrive on change. Invent and Simplify: Never accept good enough. $1,000 REFERRAL BONUS Take a look at this job description, if you are the right person, please apply. If Mint Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job.  If we hire them and they stay for 90 days, you get $1000.  For more details of restrictions and rules, please email recruiting@ultra.me .   Covid-19 Vaccination Requirement UVNV, Inc. has adopted a mandated vaccination policy to support the health and safety of our team members and our community. The Company requires all employees to be fully vaccinated. The Company will provide accommodations based on medical condition or sincerely held religious beliefs or practices. Please let us know if you’d like to discuss the policy or available accommodations before proceeding with our recruitment process. We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance. In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $100,000.  This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location.  We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays.  The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.  #LI-Remote