Senior Technical Program Manager

Introduction to Demandbase:   Demandbase is the Smarter GTM™ company for B2B brands. We help marketing and sales teams overcome the disruptive data and technology fragmentation that inhibits insight and forces them to spam their prospects. We do this by injecting Account Intelligence into every step of the buyer journey, wherever our clients interact with customers, and by helping them orchestrate every action across systems and channels - through advertising, account-based experience, and sales motions. The result? You spot opportunities earlier, engage with them more intelligently, and close deals faster.  As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, New York, Seattle, and teams in the UK and India, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area. We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase! The compensation range for this role is: $130,000 - $230,000. Demandbase is currently looking for a Senior/Staff Technical Program Manager reporting to the VP, Program Management. We are looking for a seasoned (TPM) Technical Program Manager to partner with engineers, other TPMs, and senior leadership. We're looking for people who are passionate about innovating and demonstrate a high degree of product ownership. The ideal Senior/Staff TPM is a creative, demonstrated leader with excellent analytical abilities and an expeditious drive to deliver results. This opportunity requires deep technical, problem-solving, and communication skills. What you'll be doing: Engineering execution - drive crisp and timely prioritization based on customer impact and business opportunity. Priority management - manage diverse requests and dependencies Process improvements – define, implement and continuously improve processes that improve delivery and operational efficiency. Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations. Operational Excellence – monitor metrics and program health, anticipate and clear blockers, and manage escalations. Ascertain the true requirements underlying feature requests; recommend alternative technical approaches, and lead engineering efforts to meet aggressive timelines. What we're looking for: Bachelor’s/Master's degree in Computer Science or related field 7+ years of experience working directly with engineering teams as a TPM Experience driving roadmap strategy, definition and capacity planning Experience managing programs across cross-functional teams, building processes and coordinating release schedules Expert level proficiency with agile &/or other program/project management methodologies Adept at building processes, project management, and release schedules Admin level expertise with Agile/Project/Program Management tools such as Jira, Confluence, Google Suite of Products, Smartsheets etc. Expertise working on large and deeply transformative projects Proven experience of delivering large scale cross functional initiatives end to end Excellent communication skills – experience in writing and presenting comprehensive narratives on opportunities, plans, and results to senior management and stakeholders. High level of comfort communicating effectively across internal and external organizations High judgment, superior negotiating skills, and exceptional attention to detail. Strong interpersonal skills, including facilitation and coaching and the ability to lead and influence others Resourceful in an ambiguous environment Demonstrated ability to quickly adapt to new technologies Exceptional problem-solving and communication skills Nice to have skills: Experience having lead/been part of an Agile Transformation Passion for building technology that delivers outstanding customer experiences. Product development experience (including Scala, Java, C++, Javascript, messaging protocols, and Web Services) Deep understanding of core web technologies Knowledge of Cloud technologies (AWS, GCP) Benefits: Our benefits include options for up to 100% paid Medical, Dental, and Vision premiums, flexible PTO policy, no internal meeting Fridays, Modern Health mental wellness platform, and 11 paid holidays and 2 additional weeks where all Demandbase employees take off (the week of July 4th and the week of Thanksgiving). Plus 401(k), short-term/long-term disability, life insurance, and all those good things. Personal information that you submit will be used by Demandbase for recruiting and other business purposes. Our  Privacy Policy explains how we collect and use personal information.