Accounts Receivable Associate

The Company You’ll Join Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to create more owners.  Carta is trusted by more than 30,000 companies and over half a million employees in nearly 150 countries to manage cap tables, compensation, and valuations. Carta also supports over 5,000 funds representing over $100B in assets under administration with their venture capital solutions. Carta’s liquidity solutions have returned $13B to shareholders in secondary transactions. Today Carta’s platform manages over two trillion dollars in equity for nearly two million people globally. Companies and funds like Canva, Tribe, and Pipe build their businesses on Carta.  The company has been included on the Forbes World’s Best Cloud Companies , Fast Company's Most Innovative list, and Inc.’s Fastest-Growing Private Companies . We’ve also been recognized as a 2023 Built In Best Place to Work in the U.S. and a Muse VIBE Award winner in the Vacation and Time Off category . For more information about our offices and culture, check out our Carta careers page . The Team You’ll Work With Carta is looking for an experienced Accounts Receivable Associate to become our first accounting hire in India. The role will be reporting to the International Controller based in the UK and working alongside our international accounting team based in the US. This is a standalone role specializing in billings and collections for our Indian entity, although this could further expand to cover other international jurisdictions in the future. This new role will support our Indian sales organization and be responsible for the accurate and timely billing and collections. The Problems You’ll Solve This role will be responsible for: Work with customers on current and past due invoices to ensure timely payment Routine collection efforts to major customers with past due invoices including phone calls and written correspondence Assist the revenue team with billing/invoicing  Manage past due invoice escalation process including reporting to management the status of past due invoices Establish and maintain good working relationships with customers Work closely with sales organization to resolve any customer-related concerns Respond to customer and internal inquiries in a timely manner and with a helpful and productive response Other basic accounts receivable functions such as receiving customer payments, credit memos, maintenance of customer accounts, monthly KPI reporting and other duties as assigned Audit Support - AR confirmations, provide evidence of cash receipts and accurately interpret associated contracts. The Impact You’ll Have This role will help improve our operating cash burn by ensuring that we are able to collect from our customers in a timely manner - contributing to the operating efficiency and profitability of Carta. About You You will be successful in this role if you: Have 2+ years experience in accounts receivable, billing and collections Fluent in English with strong written and verbal communication skills Self starter with the ability to work independently and maintain open communication with coworkers, especially with team members that are geographically dispersed Demonstrate intermediate excel skills Possess strong problem solving skills Have a basic understanding of accounting Only resumes in English will be considered at this time. The following experience is preferred but not required: SaaS industry experience Experience with YayPay, Zuora, NetSuite.   We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at recruiting@carta.com . As a company, we value fairness, helpfulness, transparency, leadership and build our teams around these values. Check out our careers page to get to know us better as you think about your next step at Carta. Interested in our candidate privacy policy? Find out more here .