MFG Quality Control Manager

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.  As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.  ROLE SUMMARY To manage and ensure smooth running of Quality in the Rivian Automotive Assembly Plant. The Manager of quality steering (Manufacturing Quality Control) will oversee and manage resolution for all internal quality issues. The Manager position is to lead, plan, organize and coordinate the overall activities of the Quality steering and metrics Team. The Manager will be accountable for a team of Quality Engineers to improve overall quality performance for the Factory. This position requires the ability to work with cross-functional teams to develop procedures and standards. Requires technical decision making on production vehicles. In addition, to be a key influencer for the creation of a positive quality culture. This position requires a deep understanding of the automotive quality and problem-solving tools in order to build and develop a highly effective team. This position will report to our Sr. Manager, Quality Steering within our Quality Org at our Normal, IL plant. This position will be in our Normal, IL MFG plant and will report to the Quality Sr. Manager in our Quality Department   RESPONSIBILITIES Contribute to the creation and implementation of best practice processes. Vision, strategy, policies, processes, and procedures to aid and improve operational performance. Contribute to new business initiatives and projects and review and communicate the impact on operational activities. Manage Quality Holds within the Factory Maintain Rivian Concern system. Manage issue product containments. Lead Quality investigation and improvements Provide reporting of status to respective assigned group Assist in developing processes and standards Lead cross functional problem-solving teams Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance Support development of dashboards with quality metrics. Continuously improve procedures to meet the needs of customer quality. Respond to quality issues and steer, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures Update quality documentation and communicate to carry forward lessons learned from quality concerns. Establish and refine quality sign-off instructions, standards and documentation Report against agreed quality metrics Produce written reports and make presentations Undertake continuous training and development Perform root cause analysis and resolve problems Identify business improvement opportunities within the organization Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required Develop, implement, and manage key performance indicators (KPIs) for each area of responsibility Help set department objectives/KPIs and review and assess ongoing performance of direct reports   QUALIFICATIONS Engineering, Quality, Business, or Technical Bachelor-Degree, OR 5+ year’s experience in manufacturing environment. Significant experience in a high-volume manufacturing environment, preferably automotive Cross-functional operations in a manufacturing setting Leadership experience preferred Experience of dealing with customers and suppliers Creative problem-solving skills Excellent communication and interpersonal skills Process experience Demonstrated project management skills. High proficiency in computer technology and systems operations. APQP (Advanced Product Quality Planning) experience. 8D or similar method problem solving experience. Manufacturing/Assembly process experience. High proficiency with DFMEA, PFMEA, and control plans. Strong analytical and problem-solving skills. Statistical process control / control charts. Good electronic communication software skills (MS Office, Minitab, email, etc.). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at  candidateaccommodations@rivian.com . Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.   Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.   Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.      Please note that we are currently not accepting applications from third party application services.