Seasonal Quality Assurance Specialist

New Seasonal Quality Assurance Specialist West Caldwell, NJ Apply Help empower our global customers to connect to culture through their passions. Why you’ll love this role The Quality Assurance Specialist will work cross-functionally with our team supporting the operation in an accurate and timely manner. They will audit processes to assure effective operation and control and to verify compliance with established standard practices. This role will also support operations in identifying root cause and corrective actions to prevent further production of undesirable products, performing material and product evaluations, and recording, organizing, and analyzing results. What you’ll do  Review quality issues with products and utilize appropriate escalation paths Accurately log data in Warehouse Management System (WMS) for movement of product (for example: shipping, inventory, returns, etc) Document quality issues with the product and communicate with Operations, Customer Service and Customers Identify, communicate and execute process improvements Communication within operations team members on quality concerns and corrective actions Support the quality assurance process and procedures across operations Identify opportunities to continue to improve the efficiency of operations Regularly check for trouble product around the Verification Center and bring to Quality Assurance department to process Help train and develop new team members in the Verification Center  Support other departments (Inbound, Outbound for example) within the Verification Center About you  Strong attention to detail  High degree of patience and comfort performing repetitive tasks requiring a high degree of focus  Flexibility and willingness to learn  Strong data analysis skills Strong written and verbal communication skills and ability to communicate effectively at all levels of the Operations team  Strong work ethic and positive attitude are a must  Sense of urgency to perform tasks at or above the outlines productivity targets and to timelines  Comfortable in a fast-paced work environment  Ability to work well in teams and good communication skills Nice to have skills  0-3 years of experience in assessing value and risk of footwear, streetwear, and collectibles  (including but not limited to textiles, electronics, energy categories) Fashion retail background Working Conditions The Verification Center is a warehouse environment with working conditions found in a typical warehouse setting. Closed toed and closed heel shoes are required. Team members in this environment will be required to stand, walk, bend, stoop, turn, and pivot more than 75% of the time. May push, pull, and lift up to 50 pounds (or 23kg); on occasion a team-lift of up to 100 pounds (or 45kg) and may be required to bend, twist, kneel and squat regularly. This role may require you to ascend or descend ladders, stairs, ramps, and the like on a frequent basis depending on site location Pursuant to the various pay transparency laws/acts, the base salary is $18.00/hr. Compensation is dependent on geography and may vary. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.   About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.     We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment. Create a Job Alert Interested in building your career at StockX? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Email * Phone Country * Phone * Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you agree to the StockX Privacy Policy? * Acknowledge StockX Privacy Notice Top 3 sneakers/streetwear pieces you have or wish you had and why? * Please select Yes to receive text messages for recruiting purposes. Press STOP to cancel. Standard msg/data rates apply. Select... Demographic Questionnaire At StockX, Diversity, Equity and Inclusion is not a program or check-the-box initiative, it is what we stand on, it is our footprint. Our culture honors authenticity of every dimension of diversity. We recognize that it is the very things that make our team members unique that adds value to who we are. We have an intentional focus on incorporating equitable practices and fostering  inclusive communities where our teams can bring their best selves, develop into their potential, and reciprocate the respect and appreciation that enables our business to thrive.  That focus begins  by building a robust, diverse talent pool across every team at StockX.  As part of that focus, we wish to survey our job applicants to better understand their full profiles.  Below is a set of optional demographic questions for you to review.  Your decision to provide demographic information is entirely yours, and completely independent of the recruitment decision-making process. If you do not want to provide us with this information, select the “ I don’t wish to answe r” option to any or all of the questions. If you do provide responses, those responses will be considered your consent to provide us with this information.  Responses to the survey will be collected by our recruiting partner Greenhouse Software, Inc. Survey results will be provided to StockX’s talent acquisition team in an anonymized and aggregated report only after the job posting has expired. Your individual responses will not be provided to StockX and will not impact the outcome of your application in any way. Where applicable, the data collected will also help us comply with applicable regulatory requirements. We appreciate you taking the time to do this! What is your gender? [Which gender best describes you?] (Select all that apply) * Select... Are you transgender? [Do you describe yourself as transgender?] * Select... What is your sexual orientation? (Select all that apply) * Select... How do you identify? (race/ethnicity) * Select... If you are based in the US, what is your veteran status? * Select... 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