Director, Supply Chain Strategy

Back to jobs New Director, Supply Chain Strategy United States Apply Who We Are Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com . Our Ways of Working Babylist thrives as a remote-first company, with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently, stay purpose-driven, and achieve results —together, from anywhere. This role requires travel, likely once a month, to supply chain and fulfillment locations including 3PL partners, our Columbus, Ohio facility, headquarters, and other vendor sites as needed. What the Role Is At Babylist, we exist to serve new and expecting parents. We help them make confident decisions, connect with their community, and feel truly ready for their new family member. As we scale rapidly, we’re seeking a proven supply chain executive, not someone seeking a first step into leadership, to shape how we deliver joy, trust, and care to millions of families in the months and years ahead. As Director of Supply Chain Strategy , you will own the 6–18 month strategic horizon for Babylist’s fulfillment, transportation, logistics, and continuous improvement network. This role bridges the gap between near-term operational execution (0–6 months) and long-term enterprise design (18+ months), building the foundational blocks required to sustain 20–30% annual growth while driving measurable results today. You’ll partner closely with our Director of Operations, who oversees shorter-term execution, and our SVP of Supply Chain, who leads long-term strategic vision, ensuring all three time horizons align seamlessly into a unified, scalable growth plan. This is a highly hands-on, impact-oriented role. You’ll combine strategic foresight with a “seek to understand” mindset, rolling up your sleeves in the operation while building and executing a roadmap that scales our network, enhances customer experience, and drives cost efficiency. This is a rare opportunity to shape the next phase of Babylist’s supply chain within a mission-driven, tech-enabled company during a pivotal period of growth. Who You Are A senior operations strategy executive with 15+ years of experience in supply chain, fulfillment, and logistics, specializing in scaling e-commerce fulfillment and multi-node distribution in 15% to +30% growth environments 10+ years leading collaboratively across large-scale teams and managing complex operations across internal and third-party facilities, including 5+ years at the Director level or above Skilled at translating long-term vision into actionable 6–18 month roadmaps, with experience building foundational capabilities for future scale A strong, respected people leader: known for developing talent, setting high standards, and leading teams through change Proficient in Lean, Six Sigma, process design, and/or value stream mapping; committed to embedding continuous improvement into supply chain culture Strong understanding of fulfillment technology systems (WMS, TMS, OMS), automation, and AI-enabled analytics and productivity tools Skilled in P&L management, cost modeling, and building investment cases to optimize unit economics and guide strategic decisions with strong financial acumen Brings a “seek to understand” approach, working closely with peers across Operations, Engineering, Finance, and Merchandising An empathetic, mission-aligned operator who leads with humility and accountability Experience opening a new fulfillment center, including site selection, operational ramp up and launch, is an added plus How You Will Make An Impact Own the 6–18 Month Roadmap: build and execute the mid-term supply chain strategy that connects current operational capabilities to long-term growth plans Lay the Foundation for Scale: Design and implement the building blocks, from capacity planning and facility strategy to automation, systems, and network optimization; enabling future expansion Partner Across Time Horizons : Collaborate with the Director of Operations (0–6 months) and SVP of Supply Chain (18+ months) to ensure strategic continuity, balanced priorities, and coordinated execution Architect the Future Network : Shape the evolution of Babylist’s supply chain footprint, including internal fulfillment centers, 3PL partnerships, transportation strategy, and parcel delivery optimization Elevate Customer Experience: Ensure every Babylist order is delivered with care, speed, and reliability Lead Strategic Initiatives: Drive planning and execution for capacity growth, automation deployment, system upgrades, and tech-enabled process improvements Develop Performance KPIs: Define and manage scaling metrics that align service-level excellence with financial performance and operational efficiency Embed Continuous Improvement : Oversee and guide our Continuous Improvement Manager, providing direction, support, and accountability to drive operational excellence Influence Investment & Direction : Build business cases and partner with leadership on capital allocation, cost optimization, and network expansion decisions Build a High-Performing Team : Attract, develop, and lead a team that embodies Babylist’s values and embraces continuous improvement as a core discipline Champion Our Values : Deliver with care, prioritize what matters most, communicate proactively, and own outcomes at every stage of supply chain transformation Why You Will Love Working At Babylist We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office We build products that have a positive impact on millions of people’s lives We work at a sustainable pace which means work/life balance is a real thing here We believe technology and data can solve hard problems  AI plays a meaningful role in how we work, create, and scale—intentionally embedded in our tools, systems, and decision-making to support innovation and real impact We believe in exceptional management  We offer competitive pay and meaningful opportunities for career advancement We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning   Babylist follows a market-based approach to compensation, with pay varying based on location, experience, and qualifications. In compliance with applicable pay transparency laws, the starting salary range for this role is 159,775.00 to $191,730.00 , representing the lowest to highest compensation we reasonably expect to offer for this position. Your starting salary within this range will be determined based on your skills, experience, and work location, with future adjustments informed by role growth, performance, and internal pay equity. Babylist is committed to supporting career progression and recognizes the value of performance-based advancement. In addition to competitive pay, Babylist offers equity, bonus opportunities, and a comprehensive benefits package, including company-paid health, dental, and vision insurance, 401(k) matching, flexible spending accounts, and paid leave, including PTO and parental leave.   Important Notices Interview Process & Data Use To support a fair and consistent hiring process, Babylist uses AI to transcribe all interviews. Transcripts are confidential and used solely for evaluation purposes, in accordance with data privacy laws such as CCPA and GDPR. By applying, you acknowledge and consent to this use. Official Communication All communication regarding your application will come only from the Babylist Talent Team via an @babylist.com email address. We will never request payment, bank information, or personal financial details. Be cautious of fraudulent outreach via non-company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. To verify legitimate opportunities, visit our careers page . SMS Consent As part of our hiring process, you may be offered the option to receive text message updates about your application or interviews. Opting out will not affect your application status—communication will continue via email or phone. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for more information. Create a Job Alert Interested in building your career at Babylist? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Email * Phone Country * Phone * Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Preferred Name (first name only) * What are your personal pronouns? Country of Residence * Select... State or Canadian Province/ Territory of Residence * Select... City of Residence * Address * Zip Code (Postal Code) * Are you currently authorized to work for any employer in the country outlined for this role? * Select... Will you now or in the future require visa sponsorship? * Select... Current or Last Company Worked * Current or Last Job Title * LinkedIn Profile * How did you hear about Babylist as an employer? * Select... By providing your phone number in this application you may receive text messages from Babylist regarding updates about your job application, interview scheduling, and other recruitment-related information. Message and data rates may apply. You can opt out of receiving text messages by making a selection below. (Choosing to not receive text messages will not affect your application consideration) * Select... This role requires travel about once a month to fulfillment centers, 3PL sites, and HQ. How does that fit with your working style and schedule? * Select... Which best describes your overall leadership experience in supply chain or operations? * Select... Which best describes the type of environment where you’ve led supply chain strategy? * Select... When developing a supply chain roadmap, where do you spend most of your time? * Select... Which best reflects the teams you’ve directly led? * Select... What’s your experience with core supply chain systems (WMS, TMS, OMS)? * Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Babylist’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application