Sr Engagement Manager

Company: Workday
Company: Workday
Location: Hong Kong
Commitment: Full Time
Posted on: 2025-10-02 05:04
Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.   Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.  In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamWorkday is the leader in enterprise-class, software-as-a-servic​e​ (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Student solutions for midsize and large organizations.About the RoleThe Sr. Engagement Manager will be an expert with the Workday Deployment Methodology. They will lead/manage mid to large deployments and resolve complex issues in creative and effective ways. They will also support executive level expectations by providing internal suggestions to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology.Ensuring the successful implementation of the Workday product on some of our largest projects is a critical aspect of this opportunity. You will drive the client implementation and will be involved in the development of several key project results (e.g., charter, project/staffing plan, issue logs, etc.) and partnering with the Client project manager to resolve issues that stand in the way of project success. You will also be responsible for leading to the agreed upon budget and delivering the project profitably.As an Engagement Manager , you will also provide advice, direction and guidance to Workday Deployment Partner Project Directors and Project Managers in the area of Workday deployments.What you’ll be doing:Project lead one or more Workday product implementations concurrently, including Partner-led deploymentsEnsure the project is successfully delivered within the budget and time outlined in the SOWParticipate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOWProvide guidance and mentoring to Professional Services resources working on your implementationsEnsure projects are properly planned and staffedIdentify/resolve all issues that could impact project scope and/or timeframesWork with Delivery Assurance to ensure compliance with agreed to checkpointsPresent at Executive Steering Committee meetingsBe a liaison for Professional Services when interacting with sales and/or business developmentIdentify opportunities to position other service offeringsAssist in the transition of the customer from Professional Services to Product SupportPresent client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOWAbout YouBasic QualificationsDemonstrable experience of project leading Medium and/or Large Enterprise Finance ERP implementations6+ years experience implementing Workday, Oracle, NetSuite, Microsoft, PeopleSoft, SAP, Ultimate, Lawson or a similar application.Other QualificationsShown experience in leading projects with at least one of the following ERP business areas: Financials, HCM, Payroll, Services Procurement or similar product areasPrevious service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experiencePrior consulting experience either as an internal consultant or with a consulting/software company.Demonstrated negotiation, mediation and problem-solving skills.Capacity to develop strong interpersonal relationships to inspire positive change, cultivate team collaboration and persuading collaborators to support strategic decisions.Expertise in risk management, strategic planning and operational efficiency.Strong situational awareness, enabling proactive identification of potential issues and opportunities to inform effective decision-making.Demonstrated leadership skills, including the ability to identify root causes, apply effective communication strategies, and implement appropriate resolution techniques to champion a positive and productive work environment.Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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