Job Requisition ID #25WD92022Position OverviewAutodesk Japan is seeking an experienced Team Manager to strengthen process consistency, compliance, and consulting capability within our growing team. This leadership role is crucial for embedding operational rigour, fostering customer-centric skills, and bridging the gap between leadership intent and frontline execution.ResponsibilitiesStrengthening Process and ConsistencyDesign and oversee a structured onboarding program for new team membersDevelop and implement standardised frameworks to guide process execution, ensuring operational efficiency and quality assuranceProvide ongoing guidance to ensure consistent engagement and alignment across customer projectsAddressing Compliance RisksDeliver ongoing training and regular knowledge testing to maintain high standards of policy adherenceMonitor and report on compliance metrics, proactively mitigating risks and breachesBuilding Consulting and Customer-Centric SkillsCoach and upskill team members in consulting soft skills to better engage with customers.Support the team in understanding and anticipating customer needs, leading to improved satisfaction and stronger renewal conversations.Drive a culture of continuous learning and capability buildingSupporting the Management LayerBridge the gap in institutional knowledge and customer context within the Japan teamAct as a stabilising influence and multiplier, embedding policies and practices into daily operationsAccelerate organisational maturity by aligning team execution with leadership goalsExpected OutcomesReduction in compliance risks and breaches through proactive oversight.Faster ramp-up time for new hires via structured onboarding and training.Increased consulting capability and customer understanding across the team.Strengthened customer relationships, leading to higher renewals and expansion opportunities.Minimum QualificationsProven experience in team leadership, preferably within consulting or customer-facing environmentsStrong understanding of compliance, process management, and operational best practicesExceptional coaching and people development skills, with a focus on consulting and customer-centricityAbility to build trust, drive change, and influence outcomes across diverse teamsExcellent communication skills in both English and Japanese are required#LI-JA1Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Sales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/salesDiversity & BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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