Manager, Fleet Quality, Audit, and Compliance

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.  As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.  Role Summary   As Manager, Fleet Quality, Audit, and Compliance, you will be responsible for supporting Rivian’s global fleet of 1,700+ and growing vehicles with a framework of quality, compliance, and audit operations that supports our growth and isolates employees and the company from risk. In short, this role is accountable to make sure that the vehicles in our fleet are used responsibly (safely, legally, financially) without any fraud, waste, or abuse and up to the quality standards Rivian expects. Make sure we have the right vehicle in the right place, driven/used by authorized personnel, for approved and compliant purposes Our fleet consists of a broad variety of vehicles, from flatbed trailers and benchmark units to Demo Drive Rivian vehicles operated by employees and third parties with varying levels of experience. Success means that you develop, refine and maintain a framework of processes in support of our rapid growth and continuously develop mechanisms to effectively communicate, audit compliance and quality, and promote safety practices within a broad cross-functional group Responsibilities    Manage an operational infrastructure that effectively monitors violations and investigates accidents and incidents while collaborating with internal departments and external agencies Coordinate programs to ensure all drivers are within national, federal, state, local, and company requirements to operate company vehicles Oversee and continuously refine the internal audit process to ensure compliance with Rivian’s driving policy and uphold Rivian’s quality standards as well as any other applicable third-party policy frameworks. This includes monitoring vehicle usage, driver behavior, vehicle repair and detailing practices, and administrative activity relative to fleet vehicles. Oversee the ongoing management of Rivian’s International Driving Policy and driver monitoring platforms Manage and continuously refine a framework of reporting that communicates quality, compliance, and audit performance Create and maintain a feedback loop on initial and ongoing fleet quality with the factory Maintain a framework of data in support of record keeping needs Coordinate and support training to educate employees on policies and procedures, best practices, and supporting compliance tools Develop effective software tools to support compliance and audit operations Manage monthly, quarterly, and annual quality and compliance processes, applications, permits, and documentation for all markets Rivian operates within globally, including state and federal agencies and programs, including CMV, DOT, FMCSA; State Autonomous Vehicle and Autonomous Vehicle Tester Programs and Advanced Driving Support Systems (ADAS) Develop policies and processes to equip fleet with any equipment, signage, or other documentation to support quality management, safety practices and compliance Partner with legal, finance, and accounting to investigate and deter fraud, waste, and abuse Collaborate with factory, service, and parts quality to create and maintain quality best practices to ensure the fleet is representative of the brand Ensures vehicles are appropriately managed per the vehicle lifecycle process Tracks daily Rivian fleet location and status through physical and electronic audits and coordinates for vehicle retrieval when necessary 10-20% travel is required to attend meetings and support remote operations This position will oversee a team of four Fleet Auditors and collaborates cross-functionally with Executive Leaders, drivers and operational management teams Qualifications:   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of knowledge, skill and/or ability   Proven background in fleet management and/or fleet compliance   5+ years of experience with regulations governing fleet operations   3-5 years of experience in vehicle quality management is preferred Experience in a start-up environment is preferred   Global fleet management is preferred   Bachelor’s degree or higher   Competencies     Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals     Ability to write routine reports and correspondence     Ability to speak effectively before groups of customers or employees of organization   Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists   Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form   Ability to communicate in a high-pressure environment     Physical Requirements     Periodic travel will be required to attend meetings and support remote operations   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions   While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear   The employee is occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl   The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds    Specific vision abilities required by this job include close vision, and ability to adjust focus   In the performance of the duties of this job the employee may be asked to travel, drive a motor vehicle, communicate using telephone and e-mail   While this position is primarily administrative, candidate must be able to stand for extended periods (7-10 hours) to support physical audits     Salary Range/Hourly Rate for Colorado Based Applicants:  [ $128,000 - $148,000 ] (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range/Hourly Rate for California ( Irvine ) Based Applicants : [ $135,000 - $155,000 ] (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range/Hourly Rate for California( Palo Alto ) Based Applicants : [147,000 - $169,000 ] (actual compensation will be determined based on experience, location, and other factors permitted by law). Salary Range/Hourly Rate for New York Based Applicants : [ $147,000 - $169,000 ] (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. #LI-Remote Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at  candidateaccommodations@rivian.com . Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.   Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.   Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.      Please note that we are currently not accepting applications from third party application services.