Lead Program Manager, Vehicle Operations

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.  As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.  Role Summary    As the Program Manager, Vehicle Operations you will work closely with our field team members on project backlog management, process creation and improvement. You will coordinate with our external partners to ensure the team has the tools they need to successfully manage team workflows . Success in this role requires you to have a passion for creating process efficien cies by using Lean methodologies. You will also need to be comfortable working with ever-changing circumstances at a very fast pace.   Responsibilities   Use the organization’s objectives and priorities to create project roadmaps and provide feedback to supporting work partners such as product, demand planning, and business operations   Create, adjust and improve on current processes to meet new business needs and ensure our internal teams are able to meet long term goals and day to day key performance indicators   Utilize operations management best practices to ensure processes implemented are as simple as possible with efficiency and scalability in mind   Scope and scale project/program management tools (such as Smartsheets, Confluence, SharePoint) and best practices to meet the unique needs of specific projects and programs. Work closely with internal team members to identify problems, support problem solving events, test out solutions, and ensure compliance in processes across all areas of our vehicle management business. Manage team communications and keep a Project Archive that memorializes and packages project charters, models, deliverables, etc in an organized way that we can always reference in the future.   Anticipate organizational needs and pursue proactive solutions, as well as r etrieve feedback from field partners, executives, and cross functional teams to determine future business needs  Travel to operational markets to ensure successful project adoptions   Qualifications   Ability to work in an ambiguous, fast paced and iterative environment, while keeping organization priorities top of mind   Experience implementing projects using procedures such as: PDCA, DMAIC, Kaizen, and other Lean methodologies   Analytical mindset– able to use data to determine the best path forward.   Operator at heart – a passion for the “go see” in the field   5+ years of experience in operations & project management    Proven track record of executing multiple complex projects simultaneously from start to finish   Passion for operations and process improvement principles   An innovative, customer-centric mindset and approach    Ability to travel up to 50%     Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at  candidateaccommodations@rivian.com . Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.   Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.   Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.      Please note that we are currently not accepting applications from third party application services.