Job Summary:WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. C3 Presents creates music festival experiences for millions of fans across the globe, setting the new standard each year for events that are as memorable as they are spectacular, including Austin City Limits Music Festival in Texas, Lollapalooza in Chicago (and seven other countries), and Bonnaroo in Manchester, Tennessee. WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At C3 Presents, our people embrace these qualities, so if this sounds like you then please read on! THE POSITIONAre you looking for an exciting internship experience? Our paid, part-time Internship Program provides real-world experience for students who are interested in the live entertainment industry. Join the Guest Services team at C3 Presents to be involved with and learn about what it takes to ensure patrons at our festivals have the most unforgettable experiences. Guest Services Production consists of working through the physical and practical elements of the time leading up to and day-of needs at the Festival site. You will be supporting our teams who work across the Festival site: from greeting patrons as they arrive, being a nexus of information, or progressing C3’s sustainability initiatives with Rock & Recycle, Guest Services works across a large swath of the Festival’s operations. In this role one can expect to learn about operational planning, inventory management, digital customer support, and then see all of that work culminate with an onsite active role at Two Step Inn in Georgetown, TX. RESPONSIBILITIES Producing information guides for our onsite Guest Services teamsManaging database files using Notion (setting up folders, creating meeting agendas, and collecting/updating documentation for the upcoming festival season)Attending meetings and taking notesAssisting in the Warehouse (able to lift 30 pounds)Responding to patron inquiries using ZendeskTracking deadlines and ensuring teams are current on all deliverablesWorking as part of the Guest Services team onsite at Two Step Inn 2026PREFERRED QUALIFICATIONSCurrently enrolled in an accredited College or UniversityPrevious experience preferred (school, internship, or professional)Creative thinker and problem solverExcellent verbal, written, and interpersonal communication skillsMust have own laptop to bring to the officeMicrosoft Excel, Word, and Outlook skillsAcute sense of judgment, tact, and diplomacyA strong sense of teamwork and ability to execute programsUnderstanding and proficiency with Photoshop encouraged but not requiredPreferred interest in music industryCommit to a minimum of 15 hours/3 days per week on a part-time basisAble to lift 30 poundsC3 CORE COMPETENCIES Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness
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