Job Requisition ID #25WD90981Position Overview Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes. We are looking for a professional with Architectural, Civil and Construction Engineering experience, supporting a broad range of technologies in large-scale environments. This person will work closely with medium and large enterprise customers worldwide. You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance.The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers. ResponsibilitiesDeliver live coaching sessions to drive adoption of Autodesk Solutions Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology Build, maintain and deliver packaged service offerings to increase customer success and new product adoption Conduct discovery meetings to assess customer needs,pain points and desired outcomesDeliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges Design, build, and maintain the packaged service catalog to increase customer success and new product adoptionMinimum Qualifications Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows Bachelor's degree or equivalent experience in Architectural, Civil or Construction engineering Expert knowledge of Autodesk Revit, Autodesk Construction Cloud in a production environment Additional knowledge of Autodesk Platform Solutions, Dynamo, Generative design 5 – 6 years Civil & Construction or related field experienceExternal public speaking/presentation SkillsProven ability to be flexible and learn quickly in a fast-paced environmentFluency in Korean and English requiredPreferred QualificationsStrong communicator and able to build relationships at all levels, taking initiativeExcellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audienceTechnical consulting experience and/or technical project delivery experience with large, demanding clients Experience with Virtual Reality implementation Team player who enjoys supporting and interacting with other members of a shared responsibility teamLearn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Sales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/salesDiversity & BelongingWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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