Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job SummaryEquinix's global footprint and robust ecosystem of providers, cloud platforms, and enterprises offer businesses a platform to accelerate their digital transformation and drive innovation. You will be involved from design to support, focusing on delivering solutions to meet business goals, technical requirements, and platform standards. As a key member of the GTM team, you will be responsible for system administration, design, and development of Salesforce implementation using OOB and Custom applications. Work closely with product owners, architects, other engineers, and QA. Responsibilities Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives and company goalsDetermine when to use out-of-the-box Salesforce capabilities, when to leverage pre-packaged AppExchange solutions, and when to code a custom solution across Sales, Service, and Experience Cloud domainsParticipate in all phases of software development/implementation, including functional analysis, development of technical requirements, prototyping, coding, testing, deployment, documentation, and supportUtilize Salesforce skills to continuously deliver business solutions while maintaining existing functionality in a complex, global org and multi orgsDesign, develop, and maintain scalable Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIsImplement and optimize integrations between Salesforce and external systems using REST/SOAP APIs and middlewarePrioritize declarative tools (e.g., Flows, Dynamic Page Layouts) where appropriate, applying a “clicks before code” philosophyEnsure data integrity and synchronization across Salesforce objects and external platformsQualificationsMust HaveBachelor's degree or above, Major in Computer Science is preferable8+ years of experience in developing and supporting the deployment of mid to large-scale IT projects. Good knowledge of Sales and Service CRM business processesSalesforce Platform Developer certification(s)Hands-on experience and deep understanding of all aspects of Salesforce Sales Cloud, Service Cloud and Experience CloudSalesforce Administration knowledgeStrong understanding and experience on Salesforce Configuration, Apex, Visualforce, Aura, Lightning Web Components, SOQL and IntegrationsExperience using JavaScript, JSON, XML, HTML, CSS, VSCodeExperience on DevOps tools like Jira, Copado, Flosum or any otherSolid understanding of REST/SOAP services and event-driven architecturesExperience documenting Technical Design Documents, architecture diagramsStrong knowledge on Sales Business Process, Forecasting, Opportunity Management, Quote and Order integrations, Direct and Partner deal flows, and CompensationExperience handling bulk data uploads and API’sHands-on Experience with Einstein Analytics for reportingFamiliarity with Agile/Scrum methodologiesExcellent communication, problem-solving and project management skillsExperience with CI/CD tools such as CopadoNice to HaveFamiliarity with general business functions, Business knowledge of the telecom domain preferredKnowledge on Salesforce Agentforce and Data CloudFamiliarity with the SAFe, Agile/Scrum methodologiesProblem-solving and strong communication skillsAble to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to changeAbility to multitask, working on more than one assignment simultaneouslyHands-on experience and deep understanding of Partner Relationship Management (PRM), Data Cloud, Agentoforce, and Revenue CloudEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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