Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job SummaryEquinix's global footprint and robust ecosystem of providers, cloud platforms, and enterprises offer businesses a platform to accelerate their digital transformation and drive innovation. You will be involved from design to support, focusing on delivering solutions to meet business goals, technical requirements, and platform standards.As a key member of the GTM team, you will be responsible for system administration, design, and development of Salesforce implementation using OOB and Custom applications. Work closely with product owners, architects, other engineers, and QA. ResponsibilitiesDesign, develop, and maintain scalable Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIsImplement and optimize integrations between Salesforce and external systems using REST/SOAP APIs and middlewarePrioritize declarative tools (e.g., Flows, Dynamic Page Layouts) where appropriate, applying a “clicks before code” philosophyEnsure data integrity and synchronization across Salesforce objects and external platformsCollaborate closely with cross-functional Product teams, including Product Managers, Cross-Domain Architects, UX Designers, QA, offshore teams, and stakeholders to translate requirements into scalable technical solutionsAnalyze business requirements/functional designs and work with product owners, BSAs, and other engineers to design/develop/document systems and application softwareDevelop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goalsDetermine when to use out-of-the-box Salesforce capabilities, when to leverage pre-packaged AppExchange solutions, and when to code a custom solutionParticipate in all phases of software development/implementation including functional analysis, development of technical requirements, prototyping, coding, testing, deployment, documentation, and support.Utilize Salesforce skills to continuously deliver business solutions while maintaining existing functionality in a complex, global orgProvide recommendations for when Salesforce customization is required versus Out-of-the-box solutions.Understanding of full stack technologies and how they can integrate with Salesforce to enhance overall system functionality and user experienceDesign and develop solutions for ‘Lead to Quote’ including Lead Management, Contact Management Campaign/Campaign Members, Lead Process, Sales Process, Account ManagementDevelop new solutions for Pre-sales strategy and processes including Lead Creation/Nurture/Conversion, Scoring, Database Governance, GDPR Consent, Lead-to-Account Management, Data Orchestration, Contact Management and association with Lead/Account, and Partner-led dealsCreate prototypes and proofs of concept to refine and define requirements. Design solutions that facilitate data flow and communication between disparate systemsSupport the development of new Lead to Quote processes from Lead/Campaign to Opportunity, and system implementations of spoke systems tied to Lead to Quote across Sales, Marketing, and Channel (e.g., SFDC Account Engagement, Openprise, Zoominfo, CAT, etc.)Suggest best code practices for Salesforce/other Lead-to-Quote application capabilities, making key decisions on custom solutions as necessary and translating them to a high-performance technical solutionQualificationsMust HaveBS/MS in Computer Science, Engineering, or related field8+ years of software engineering experience, including 7+ years of hands-on Salesforce developmentSalesforce Platform Developer certification(s)Strong expertise in Apex, LWC, SOQL, Salesforce APIs, and platform administrationExperience with Salesforce integrations and middleware technologiesSolid understanding of REST/SOAP services and event-driven architecturesExcellent verbal and written communication skillsFamiliarity with Agile/Scrum methodologiesAbility to work across time zones and collaborate with global teamsGood knowledge in Pre-Sales/Sales CRM business processesSalesforce Administration knowledgeExperience using JavaScript, JSON, XML, HTML, CSS, VSCodeExperience on DevOps tools like Jira, Copado, Flosum or any otherExperience documenting TDDs, architecture diagramsExperience with CI/CD tools such as CopadoNice to HaveFamiliarity with the Scaled Agile Framework (SAFe)Exposure to broader tech stacks (e.g., Java, React, Spring) is a plus but not requiredProblem-solving and strong communication skillsAble to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to changeAbility to multi-task, working on more than one assignment simultaneouslyFlexibility to support in other time zones, if requiredDeveloper certifications will be an added advantageHands-on experience and deep understanding of Marketing Cloud/Partner Relationship Management (PRM), Agentoforce, and other Pre-Sales processesEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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