Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryInstalls, tests, modifies and terminates fiber/coax/Cat 5 within Data Center; and installs servers, drives, switches, routers, ladder racks, cages and cabinets. Works with customer equipment, determines work priorities/manage order commitments; conducts advanced testing; installs custom ladder racking. Performs custom installations; performs advanced troubleshooting/advanced fiber terminations; designs/leads cage builds; troubleshoots security systems and customer equipment.ResponsibilitiesRuns fiber and coax cross connects, and follows proper termination techniques per company established processes, procedures and policiesInstalls ladder racks and fiber racewaysBuilds/Installs cagesEscalates SRs that require additional informationConducts carrier circuit testingPerforms intra-cage and infrastructure installationsInstalls/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminationsInstalls Cabinets (Crenlo, APW, and relay racks) and ensures proper groundingInstalls cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panelsRacks and stacks customer equipmentMaintains detailed written records of all work activityDetermines work priorities from the Oracle queue and ensures adherence to all commit timesInstalls and tests advanced cross connect circuits (switched, multiplexed, etc.Installs and test Data Center Link cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)Conducts carrier circuit maintenanceInstalls intra-cage fiber tray, ladder rack, customer equipment and cabinets. Infrastructure installs to include the following: Whalebone cable management, Public Fiber tray systems, Carrier ladder rack, AC/DC power trays, Security trays, Cash MeshTroubleshoots switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as neededInstalls circuits requiring advanced fiber terminationsDesigns and leads cage / infrastructure modification projectsLeads installation of security systemsWorks with customers to troubleshoot issuesMay perform other duties as assignedQualificationsKnowledge of cable limitations to daily work (distance limitations, etc.)Understands Kaba-Mas lock operationAble to read installation drawings (Visio drawings/spreadsheets)General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.)Basic understanding of Unix / Windows booting process and commandsBasic understanding of Cisco routing theory and commandsTroubleshoots switched / multiplexed / Media converted cross connects and intra-building cross connectsExperienced with troubleshooting all circuits with carriersAdvanced equipment knowledge (Digital Lightwave, Tberd, Fusion splicing)Experienced with advanced fiber terminations (Opti-jack, puck and polish, Fuselight2)Understands System Command Language (Unix, Cisco, Windows)Advanced installation and troubleshooting with the following: Cage modification, Biometric reader installation, Camera installation, Kaba-Mas lock troubleshooting and maintenanceAble to lift heavy equipment/itemsAble to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodationAble to work days/nights/weekends/holidays, if needed and/or requiredHigh School Diploma or equivalent2 - 4 years of related work experienceOne or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA – CFOT, Comp-TIA A, Comp TIA Network+Proficient in MS OfficeThe United States targeted pay range for this position in the following location is / locations are:California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $58,000 to $88,000 per yearOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:USA Benefits eBookEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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