Back to jobs New People & Operations Associate San Francisco, US Apply
Type: Full-time, salaried employment Location: San Francisco — hybrid working, with 3-4 days a week in the office and 1-2 days remote Salary Range: $110,000 to $135,000 + stock options
Who We Are Focal Systems is a San Francisco-based startup focused on retail AI solutions. Our mission is to automate and optimize the retail industry through computer vision, using cutting-edge technology to help improve in-store experiences. Our technology has been deployed at scale with some of the top retailers in the world. We’ve expanded globally since our founding, with team members in the UK, Poland, Canada, and more. We are looking for team members who drive results, continuously learn and challenge the status quo, and collaborate globally across our team, partners, and customers.
What We're Looking For We’re looking for a versatile People & Operations Associate to support our growing startup as we continue to grow our global business, working out of our office in San Francisco. With the opportunity to work on a diverse array of areas from payroll and legal ops to workplace and culture, we’re looking for someone who enjoys hands-on execution, learning new skills, and collaborating with a wide range of teams.
What You'll Be Doing You’ll partner with our People, Finance, Legal, Field Ops, and Executive team members to support internal operations. Specifically, you will:
Provide first line support on People related queries in Slack & email
Coordinate employee onboarding and offboarding
Run payroll for employees in the US, UK, and Canada
Manage operations (mail, supplies, etc.) for our SF office
Maintain accurate company registration information with external agencies
Support Legal team on tasks including basic document review and legal research
Oversee planning and execution of company onsites, holiday parties, and other project management needs
Draft policy and process documentation for candidates and employees
Maintain and update employee records in our HRIS (Rippling), ensuring accuracy and compliance with internal policy and procedures
Organize files and resources for People and Legal teams
Book flights and accommodations for executive travel
What You'll Need to Be Successful You’d be a good fit for this role if you have:
5+ years of experience in an operations, paralegal, workplace, or HR generalist role
Demonstrated proficiency in enhancing onboarding, offboarding, or employee experience programs
Experience processing payroll, ideally covering multiple countries (US, UK, Canada)
High proficiency with spreadsheets, including use of formulas and pivot tables
Prior experience managing internal or external events of 10-100 attendees
Strong organizational skills, attention to detail, and comfort managing compliance tasks
Excellent communication and cross-functional collaboration skills
Ability to work on-site at our SF office 3-4 days per week
It’s also nice if you have:
Experience drafting, negotiating, or redlining simple legal agreements (incl. NDAs)
Experience with Rippling HRIS
What we offer We care deeply about the health, happiness, and wellbeing of all of our employees. We offer:
Competitive Salary & Attractive Stock
Healthcare Plans
Generous Paid Time Off
Parental Leave
Learning and Development Budget
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