AI Field Trainer

Back to jobs New AI Field Trainer Lehi, Utah, Open to Remote Apply At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, we are at the forefront of the AI revolution with  thousands of AI agents already driving measurable revenue for customers . In Automotive, our AI employees—like “Jerry” —are redefining how dealerships engage shoppers, convert leads, and grow service revenue. Our AI – Auto team partners with the largest dealer groups and OEMs to deploy, optimize, and scale AI solutions that helps dealerships sell more cars. We combine deep automotive expertise with cutting‑edge generative AI to deliver a best‑in‑class, end‑to‑end customer experience. Why This Role Exists Corporate buy‑in is only half the battle. The real adoption hurdle lives on the showroom floor and in the service lane—where General Managers and local sales teams ultimately decide whether AI succeeds. We need a road‑warrior trainer who can: Sell the “Why” of AI to skeptical frontline teams Coach them how to leverage Jerry like a top‑performing BDC rep Cement behaviors that protect ARR and drive renewals across Podium’s auto customers In This Role, You Will Travel ~ 90 % to major dealership rooftops and enterprise customers (2–6 weeks post‑onboarding) Deliver high‑energy, in‑person workshops that feel more like sales‑force boot camps than software demos Tailor training to varied roles—GMs, Internet Directors, Sales Managers, Service Advisors, and BDC agents Build and continuously refine playbooks, SOPs, videos, and quick‑hit reference guides Partner with Customer Success & Onboarding to ensure seamless hand‑offs and consistent messaging Capture on‑the‑ground feedback to inform product roadmap and deployment methodology Track adoption, usage, and ROI post‑training; escalate risks and propose interventions to protect retention You Might Thrive In This Role If You Have 3+ years of frontline training experience —ideally coaching sales or BDC teams in automotive retail (other high‑velocity sales environments welcome) Command‑the‑Room Presence: You can read a showroom like a seasoned GSM, run role‑plays, and rally even the most change‑resistant reps Consultative & Data‑Driven: You translate dashboards into actionable insights and ROI stories that resonate with operators and executives alike Relentless Ownership: You don’t stop at the workshop; you obsess over adoption metrics and course‑correct until the customer wins Road‑Warrior Stamina: Comfortable spending 4+ days a week on‑site, with occasional evening or Saturday sessions to match dealer schedules Automotive Acumen (Nice‑to‑Have): Familiarity with dealership DMS/CRM systems, BDC processes, and seasonal sales rhythms   Benefits Open and transparent culture  Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel  A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Add another LinkedIn Profile Website How many years of experience do you have as a Enablement, Onboarding, Customer Success Manager, Account Manager, or Client Services Manager? * Select... How many customer accounts do/did you manage in your book of business? (N/A if not applicable) * Do you have experience in the Technology or SaaS (software as a service) industry? * Select... What was your college GPA? How did you hear about Podium? * Select... If referred, by who? Do you now or will you in the future need sponsorship to work in the United States? * Select... Submit application