Back to jobs New Principal Researcher New York, NY or US - Remote Apply Vimeo enables anyone to create high-quality video experiences to connect better and bring ideas to life. We proudly serve our growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world’s largest companies.
As a Principal Researcher, you will work collaboratively with team members across the organization to successfully implement research initiatives that help develop deep customer empathy and understanding. You’ll have a direct impact on Vimeo’s business (think uploading video, team collaboration, customization tools, video interaction tools and much more). We have a big vision to make the power of video accessible to everyone, and we need motivated, passionate team members to help us get there.
What you'll do:
Leverage mastery of your craft to help your product group succeed.
Manage and conduct UX research across all aspects of the Vimeo platform, and synthesize research findings into actionable insights for the Vimeo roadmap.
Utilize existing research and data, integrating new sources of data to ensure the most impactful insights are shared with internal stakeholders.
Work to streamline research operations across all research activities.
Lead recruitment efforts and moderation for all in-house 1:1 sessions, presenting findings to key stakeholders.
Maintain and contribute to Vimeo’s Research Toolkit (i.e. maintain stakeholder self service tools & templates).
Drive efforts to continually innovate primary research data collection.
Develop streamlined reporting and dashboards with various data sets, across insights teams and other functions in the organization.
Lead programming and testing efforts across various survey instruments/tools, collaborating with the Analytics & Testing team to integrate research findings with behavioral data to offer holistic insights.
Find opportunities to streamline workflow processes across product teams.
Utilize quantitative research skills relating to survey design, programming, data tabulations, reporting, and vendor management.
Partner with Vimeo Security team to ensure data privacy and security.
Mentor the team and lead the charge on lifting key business metrics that help Vimeo to grow.
Skills and knowledge you should possess:
6-8+ years of experience in conducting and gathering consumer insights and market research, ideally within technical, digital, and/or video-product worlds.
Experience with survey programming software such as Decipher, Qualtrics, Survey Monkey, Google Forms, etc.
Familiarity with UserTesting.com and SPSS is a plus.
Strong in Excel and G-Suite Slides, Keynote.
Experience creating & sharing data visualizations that tell a clear story.
Comfortable working collaboratively and independently in a fast-paced, dynamic environment.
Ability to balance the big picture and day-to-day tasks, with strong prioritization skills and the ability to juggle multiple projects.
Persuasive written and verbal communication skills to influence business partners and senior leaders across the organization.
Demonstrated experience working with product and engineering teams to conduct discovery, usability, and performance research, providing clear recommendations.
Excellent interpersonal qualities; ability to collaborate effectively using a broad range of influence styles to drive desired results; works well with others and is considered a true standout colleague.
Ability to be autonomous - you take initiative and ownership of projects while collaborating with cross-functional partners and other designers, by seeking and giving feedback with a positive sense of curiosity and encouragement!
Fluency writing test plans and discussion guides for in-house/moderated or self-moderated research.
Base Salary Range:
NYC Metro, Bay Area, Seattle, & Los Angeles: $158,000 - $216,500
All other US cities outside above metro areas: $142,200 - $194,850
At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment, and location. Base salary is just one component of Vimeo's total rewards philosophy.
We offer a wide range of benefits, perks, variable compensation and where eligible long-term incentive programs.
We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.
#LI-MM1 About Us:
Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com .
Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Locate me Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Discipline Select... Add another Preferred first name (if different): Alternative phone: LinkedIn Profile GitHub Link Website/Portfolio: How did you hear about this job? What geographical location are you looking to work from? * Will you now, or in the future, require sponsorship for employment authorization to work in the US? (e.g. H-1B visa status) * Select... Work Authorization: (Please Select One) * Select... Are you 18 Years of age or older? If not, can you provide authorization of your eligibility to work? * Select... If you are related to anyone at our company or any of our affiliates, please provide employee name, company name and department: Have you been an employee or representative of or consultant to any company that competes with Vimeo in the last 12 months? If so, do you have any contractual or other restrictions that would prevent or limit your acceptance of employment with Vimeo (such as a non-disclosure agreement or a non-solicitation agreement)? * Date available to start: (optional) Desired Compensation: *Please specify if base salary or TC (total compensation) * By submitting this application, I certify that all of the information I have provided in this application (or in any other accompanying or required documents) is correct, accurate and complete to the best of my knowledge. I understand that falsification, misrepresentation or omission of any facts in these documents may be cause for denial of employment or immediate termination of employment regardless of the timing or circumstances of discovery. I also understand that submitting this application does not guarantee employment. * Select... What are your preferred pronouns? Select... Do you have experience leading an iterative research design? * Select... How many teams have you supported in your current or previous role? Please share more details. * 2025 Domestic Self ID Below is a set of voluntary demographic questions that are part of our inclusion efforts. If you choose to fill them out, the responses will be used (in aggregate only with no ability to see on a per candidate basis) to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and cannot in any way be used in the hiring decision. I identify my gender as: Select... Do you identify as being part of the LGBTQIA+ community? Select... I identify my Ethnicity as: Select... Veteran Status Select... Do you identify as a person with a Disablity: Select... Submit application
View Original Job Posting