Back to jobs New Account Manager II New York, NY Apply Vimeo is looking for an Account Manager to build and maintain relationships with our clients. In this role, you will be responsible for growing existing enterprise accounts within our Vimeo Enterprise product line. Furthermore, you will identify and land key opportunities within your book of business. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work.
What you'll do:
Oversee accounts within Vimeo’s Enterprise product customer base in our Commercial segment, supporting clients with 100-500 employees
Proactively manage a pipeline of renewal and expansion opportunities to achieve monthly and quarterly revenue objectives
Confidently convey Vimeo’s value proposition through direct client engagement and by leveraging relevant communication tools
Assist in collecting client feedback, defining processes, and identifying best practices to enhance the customer experience
Understand and anticipate clients’ business needs to drive the success of key accounts
Strengthen client relationships with ongoing communication and new solutions
Assist in collecting client feedback, defining processes, and identifying best practices
Become a product expert and strategic advisor, guiding clients on how to best leverage our technology for business growth
Skills and knowledge you should possess:
4+ years of experience in a customer-facing role within the SaaS industry
Strong experience retaining and expanding accounts
Ability to multi-task across multiple projects and internal partners
Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable
Bonus points for:
Online Video Platform (OVP) experience, or knowledge of online video technologies
Knowledge of live streaming technologies
Experience carrying a $3MM+ Annual Recurring Revenue (ARR) book of business with 100+ clients
Track record of exceeding quotas
Base Salary Range:
NYC Metro, Bay Area, Seattle, & Los Angeles: $75,000 to $103,500
All other US cities outside above metro areas: $67,500 to $93,150
This role also includes on-target commissions in addition to base salary.
At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment, and location. Base salary is just one component of Vimeo's total rewards philosophy.
We offer a wide range of benefits, perks, variable compensation and where eligible long-term incentive programs.
We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.
#LI-CB1 About Us:
Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com .
Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Locate me Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Discipline Select... Add another Preferred first name (if different): Alternative phone: LinkedIn Profile GitHub Link Website/Portfolio: How did you hear about this job? What geographical location are you looking to work from? * Will you now, or in the future, require sponsorship for employment authorization to work in the US? (e.g. H-1B visa status) * Select... Work Authorization: (Please Select One) * Select... Are you 18 Years of age or older? If not, can you provide authorization of your eligibility to work? * Select... If you are related to anyone at our company or any of our affiliates, please provide employee name, company name and department: Have you been an employee or representative of or consultant to any company that competes with Vimeo in the last 12 months? If so, do you have any contractual or other restrictions that would prevent or limit your acceptance of employment with Vimeo (such as a non-disclosure agreement or a non-solicitation agreement)? * Date available to start: (optional) We are seeking someone who can easily commute to our New York City office. Are you within commuting distance to Midtown, NYC? * Select... Desired Compensation: *Please specify if base salary or TC (total compensation) * By submitting this application, I certify that all of the information I have provided in this application (or in any other accompanying or required documents) is correct, accurate and complete to the best of my knowledge. I understand that falsification, misrepresentation or omission of any facts in these documents may be cause for denial of employment or immediate termination of employment regardless of the timing or circumstances of discovery. I also understand that submitting this application does not guarantee employment. * Select... What are your preferred pronouns? Select... 2025 Domestic Self ID Below is a set of voluntary demographic questions that are part of our inclusion efforts. If you choose to fill them out, the responses will be used (in aggregate only with no ability to see on a per candidate basis) to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and cannot in any way be used in the hiring decision. I identify my gender as: Select... Do you identify as being part of the LGBTQIA+ community? Select... I identify my Ethnicity as: Select... Veteran Status Select... Do you identify as a person with a Disablity: Select... Submit application
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