Crypto Operations Associate

New Crypto Operations Associate Remote (Global - Anywhere) Apply Who We Are: Alpaca is a US California headquartered brokerage infrastructure technology company and self-clearing broker-dealer, delivering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more, and has raised over $170 million in funding. Amongst our subsidiaries, Alpaca is a licensed financial services company in multiple countries, and we serve hundreds of financial institutions globally such as broker-dealers, investment advisors, hedge funds, and crypto exchanges. Alpaca’s globally distributed team members bring in diverse experiences such as engineers, traders, and brokerage professionals to achieve our Mission of opening financial services to everyone on the planet. We are also deeply committed to open-source contributions and fostering a vibrant community. We will continue to enhance and improve our award-winning developer-friendly API and the infrastructure behind it. Our Team Members: We’re a team of 200+ globally distributed members who love working from our favorite places worldwide. Our team spans the USA, Canada, Japan, Hungary, Nigeria, Brazil, the United Kingdom, and more! We’re looking for candidates eager to join Alpaca’s growing organization, who are excited about our Mission of “Open financial services to everyone on the planet and share our Values of “Stay Curious,” “Have Empathy,” and “Be Accountable.”   Your Role: The  Alpaca Crypto team  is a 100% distributed and remote team.  This role will report directly to the Global Director of Crypto Operations. Things You Get To Do: Primary responsibility for the daily monitoring and surveillance of all customer activity Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions;  Cryptocurrency trading executions and exceptions (errors, corrections, etc.) Assist with customer onboarding, including KYC and account approval Review of general ledger accounts, identify and reconcile account discrepancies Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity   Proactively drive impactful changes across workflows, policies and tools  Clearly communicate with internal and external partners in an effective, tactical, and insightful manner Ad hoc duties and projects as assigned  Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays)  Who You Are (Must-Haves): Excited about what Alpaca is building!! 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role Bachelor's degree or equivalent experience Familiarity with cryptocurrency, or strong desire to learn Work effectively and supportively within a team environment as well as work independently Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment Must possess the ability to adapt to a rapidly changing business and regulatory environment Enjoys challenges and taking ownership of new responsibilities Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform   Who You Might Be ( Nice-to-Haves):   Startup mindset for a fast paced, high growth environment Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy Apply for this job * indicates a required field First Name * Last Name * Email * Phone Resume/CV Attach Attach Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Submit application