Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job SummaryThe Platform Integrity Experience Product Manager (EPM) will be responsible for ensuring our digital experience platform is trustworthy by design. This role will lead the product strategy for foundational platform capabilities including identity and access management (IAM), data access controls, service resiliency, performance observability, and experience governance. ResponsibilitiesDefine experience standards, interaction patterns, and platform-level design guardrails to ensure UI/UX consistency across domainsEstablish governance mechanisms that guide distributed product teams in building cohesive, accessible, and on-brand user experienceWork with engineering leads to define architectural guardrails for scalable secure feature deliveryOwn the customer onboarding experience strategy, working closely with CRH/IAM product management team to define requirements for provisioning, permissions, and delegated administrationPartner with Security and Architecture to embed zero trust principles and define product-level data access policiesEnsure platform capabilities align with compliance, audit, and regularity requirementsEnsure fast, stable, and reliable customer experiences across the platformDefine performance standards and partner with engineering to address system slowdowns or failuresEstablish visibility into key platform health metrics (e.g. load times, error rates) and their customer impactSupport readiness for traffic spikes, feature launches, and system dependenciesDefine shared metrics, event structures, and tagging standards to ensure consistency and comparability across experiencesEstablish governance for experience analytics—enabling teams to self-serve while maintaining data quality and complianceQualifications8-10+ years of product management experience, including ownership of platform, infrastructure, or governance-focused initiativesProven success leading identity and access management (IAM), platform architecture, or digital securitySecurity certification preferred (e.g., CISSP, CCSP or equivalent)Familiarity with experience analytics platforms (e.g., Pendo, Amplitude) observability tooling, and performance monitoring practicesThe United States targeted pay range for this position in the following location is / locations are:San Francisco, CA / Bay Area: $198,000 to $298,000 per yearColorado, Nevada, Rhode Island: $177,000 to $265,000 per yearOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:USA Benefits eBookEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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