Sr. Salesforce Administrator

Back to jobs New Sr. Salesforce Administrator Los Angeles, CA, New York, NY, San Francisco, CA Apply 🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together. From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 🏎 About the Categories and Expansion Team The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. Sales is responsible for identifying, launching, and ramping up new high potential sellers. 💻 The Role The Salesforce Administrator plays a significant role in the development of Whatnot’s Salesforce instance for the Categories and Expansion (CatEx) Team. Working with stakeholders across CatEx, Growth, Data, and Marketing, the Salesforce Administrator is tasked with supporting development of our early-stage Salesforce instance via management of automations, integrations, data hygiene, and sales enablement, as well as maintaining our ongoing environment release schedule. In this role you will: Support development of Whatnot’s Salesforce environment, including integrations with internal tools, systems configuration and maintenance, notification announcements, environment refresh, and AppExchange products Manage configuration of Salesforce features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications. Provide frontline support to sales, account management, and launch teams—manage support requests and help troubleshoot issues, answer questions, and optimize their use of Salesforce Develop and maintain Salesforce reports and dashboards to provide insight into marketing and sales performance Develop guardrails to protect data hygiene Work closely with data teams to ensure fidelity and reliability of our data architecture for Salesforce products Work cross functionally with data and engineering teams to develop, manage, and update critical integrations Eliminate manual processes and bottlenecks to reduce user clicks in the platform Help support development of junior admins and analysts through peer coaching and project review 👋 You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Salesforce Administrator, you should have 4+ years of experience managing Salesforce in a SaaS or tech-driven environment. You: Have strong declarative knowledge of Salesforce backend with a particular focus on flow automation builder Are an A+ communicator, always looping in impacted stakeholders and leadership prior to major deployments Have experience managing multiple 3rd party Salesforce integrations such as VOIP systems, data platforms, and other SaaS tools (e.g. Salesloft, Gong, Dialpad etc).  Have experienced hyper growth, are comfortable with frequent change, and can implement with minimal oversight Have a demonstrated ability to solve problems using data and process improvements Have the ability to quickly digest the business needs of our stakeholders and apply deep knowledge of Salesforce to recommend and design solutions 🙏 Nice to Have Salesforce Certifications Advance Admin Certification Marketing Cloud Admin Certification Platform App Builder Certification Basic understanding of SQL and Apex languages  💰Compensation For US-based applicants: $110,000 - $155,000 / year + benefits + stock options The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity in the form of stock options. 🎁 Benefits Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Care benefits Monthly allowance on wellness Annual allowance towards Childcare Lifetime benefit for family planning, such as adoption or fertility expenses Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Apply for this job * indicates a required field First Name * Last Name * Email * Phone Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Preferred First Name * Preferred Last Name * LinkedIn Profile At the time of hire, will you be located within 50 miles of one of our hubs? If so, please select which location. If not, please select “N/A” and input your city and state/province in the field below. * Select... Please list the city and state/province you are located in today. * Are you legally authorized to work in the United States? * Select... Will you now or in the future require visa sponsorship to work in the United States? Select... Optional Demographic Questions Hi there! Here at Whatnot, we want to empower every employee to reach their full potential, regardless of race, gender, ethnicity, sexual orientation, or background. We also believe that building an organization with many dimensions of diversity is an important key to short and long-term success. We collect anonymous demographic information to help us achieve our goal of building a diverse company. This information is anonymous and will not be tied back to your application. The data will only be used in aggregate for reporting or learning purposes. With what Race/Ethnicity do you identify? * Select... Do you belong to the LGBTQ+ community? * Select... How you would describe your gender identity? * Select... How would you describe your disability status? * Select... How would you describe your veteran status? * Select... Submit application