Fulfillment Operations Manager, Day Shift

Back to jobs New Fulfillment Operations Manager, Day Shift Commercial Point, OH Apply Who We Are Babylist is the trusted platform for millions of growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected, and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop, and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectful, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn about Babylist’s registry options, editorial content, and more, visit  www.babylist.com Our Ways of Working Our Fulfillment Center team works on-site to support our physical operations and plays a vital role in delivering the Babylist experience. Our partner teams are distributed remotely across the U.S., Canada, and Mexico. To foster strong relationships, we meet in person at least twice a year—once as a company and once within our departments. Whether in person or remote, we show up consistently, stay focused on our purpose, and deliver results—together, from anywhere. What the Role Is Babylist is seeking a highly experienced and dynamic Operations Manager to lead operations on the Day Shift —our largest and most visible shift—at our Commercial Point, OH fulfillment center. This is a critical leadership position, ideal for a seasoned operations manager, who thrives in high-growth, fast-paced environments and brings a track record of developing leaders, driving results, and owning change. Managing a large team of 100-150 direct and indirect reports, including Assistant Managers and Supervisors, you’ll play a central role in shaping culture, implementing new processes, and driving safety, productivity, and engagement. You’ll also partner cross-functionally with business stakeholders both inside and outside the fulfillment center. This role offers growth potential into senior leadership, including acting as a right hand to the Fulfillment Center Senior Manager. This role is expected to be onsite Monday- Thursday 7:00am- 5:30pm.  Who You Are Experienced Leader : You bring 10+ years of management experience , including leading large shifts of 100+ people. You’ve directly managed supervisors, assistant managers, and/or operations managers, and are confident in acting as a “leader of leaders” Strong Cross-Functional Operator: You have deep experience collaborating across multiple functions, including engineering, data, HR, inventory, and planning. You’re comfortable interfacing regularly with corporate stakeholders to support rollout of new programs and tools Builder in Ambiguity: You thrive in startup-like environments and have experience implementing new policies and processes. You don’t need a fully built playbook to lead effectively Culture Driver: You understand that culture starts with the biggest team. You actively work to celebrate wins, engage the team in safety and performance goals, and foster a consistent and motivating environment Fast-Paced Communicator: You excel in high-velocity environments, including Slack-first communication, and are highly responsive, even as priorities shift quickly Safety-First Leader: You’ve owned or contributed to safety programs and can confidently maintain compliance while improving processes Strategic Thinker: Your long-term planning ensures sustainable growth while meeting immediate operational needs Operational Expert : Deep expertise in warehouse management systems (WMS), inventory control, and workflow optimization Results-Oriented Leader : You’re driven by metrics and have a proven record of achieving and surpassing KPIs in a fast-paced environment How You Will Make An Impact Lead Day Shift Operations: Manage a team of 100–150 direct and indirect reports, including 2 Assistant Managers, Facilities Manager and Office Manager Develop and Mentor Leaders: Create clear expectations, coaching frameworks, and growth plans for your team while fostering a culture of accountability, trust, and results Own and Evolve Safety: Take full ownership of the building’s safety program, ensuring compliance, engagement, and continuous improvement. Champion Culture and Engagement: Serve as a role model and culture-builder for the largest team in the building—driving programs that keep the team motivated, celebrated, and safe Execute and Adapt: Lead process rollouts, policy changes, and systems launches initiated by Babylist HQ. Act as a point of stability and responsiveness through change Drive KPIs and Continuous Improvement: Use data to evaluate performance, reduce waste, and improve workflows. Consistently deliver against targets Collaborate Broadly: Partner regularly with cross-functional stakeholders within and beyond the building—including Planning, Engineering, and HR—to support smooth scaling and program implementation Leverage Technology: Implement and optimize the use of warehouse management systems and other tools to streamline operations and enhance efficiency. Why You Will Love Working At Babylist We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues We build products that have a positive impact on millions of people’s lives We work at a sustainable pace which means work/life balance is a real thing here We believe technology and data can solve hard problems  We believe in exceptional management  We offer competitive pay and meaningful opportunities for career advancement We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning Babylist takes a market-based approach to pay. Your actual base salary will depend on factors such as your skills, qualifications and experience. The estimated pay range for this role is $96,280.00 - $124,000.00 In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. SMS Consent : As part of our hiring process, Babylist may offer the option to receive text message updates about your application and interview scheduling. You will have the opportunity to opt in or out of SMS communications later in the application process. Choosing not to receive SMS messages will not affect your application status, and communication will continue via email or phone. Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. To view our Privacy Policy, please visit https://www.babylist.com/privacy . Friends or Family at Babylist?: Babylist is committed to fairness and equal opportunity in every step of our hiring process.To follow our conflict of interest policy and ensure equal opportunity, applicants must disclose any family or close personal relationships with current Babylist employees. This helps us make unbiased hiring decisions and maintain a positive work environment. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All of our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@babylist.com), instant messaging platforms or unsolicited calls. Create a Job Alert Interested in building your career at Babylist? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with Greenhouse First Name * Last Name * Email * Phone * Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Preferred Name (first name only) * What are your personal pronouns? Country of Residence * Select... State or Canadian Province/ Territory of Residence * Select... City of Residence * Address * Zip Code (Postal Code) * Are you currently authorized to work for any employer in the country outlined for this role? * Select... Will you now or in the future require visa sponsorship? * Select... Current or Last Company Worked * Current or Last Job Title * LinkedIn Profile How did you hear about Babylist as an employer? * Select... By providing your phone number in this application you may receive text messages from Babylist regarding updates about your job application, interview scheduling, and other recruitment-related information. Message and data rates may apply. You can opt out of receiving text messages by making a selection below. (Choosing to not receive text messages will not affect your application consideration) * Select... Do you have any family or close personal relationships with anyone currently employed at Babylist? * Select... How does this role align with your long-term career goals? * Select... What is your experience managing large teams through other leaders (e.g., Assistant Managers, Supervisors)? * Select... How do you typically approach operational changes, such as new tools, processes, or priorities? * Select... What is your approach to team culture and engagement? * Select... Which best describes your experience leading teams in an operations, supply chain, or fulfillment setting? * Select... What best describes your experience with warehouse equipment such as Sit-Down Forklifts, Stand-Up Forklifts, Cherry Pickers, and Reach Trucks? * Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Babylist’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application