Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Role DescriptionReporting to Equinix’s VP Sales Canada & Network Service Providers Americas, this Senior Director Sales, NSP AMERs will lead a high-performing team, driving thought leadership and robust account management across Equinix’s largest revenue generating vertical, overseeing and expanding our top revenue generating NSP accounts across the AMERs. This sales leader will provide direction in planning, organizing and leading sales growth initiatives, client relationship building and customer satisfaction, working in partnership with cross functional teams and senior leadership. This leader will also play a key role in building and fostering a high-performance, customer centric and values-driven environment across Equinix’s sales teams and company-wide. Key Responsibilities:Guide and mentor a high performing sales team to continue achieving superior results, while scaling Equinix’s NSP business within existing accounts and closing new opportunitiesDevelop and execute strategic sales plans to penetrate and expand key accounts, while building and managing executive-level relationships across key NSP customersFoster strategic executive-level engagement with top clients, and drive connections between our CEO, CRO, and other senior executives with clientsDrive revenue growth through direct, partner and channel strategies, ensuring a seamless go-to-market approachWork collaboratively with channel partners and strategic alliances to enhance customer value and accelerate revenueServe as a trusted advisor to clients, identifying and helping solve their most pressing business challengesDefine and report on metrics to measure performance of sales activities, fostering sales discipline and best practices to land and expand existing accounts and continually work to improve client satisfactionSupport the development of sales proposals, configurations and pricing strategies that win against the competitionDevelop a comprehensive plan to grow the NSP vertical year over year while achieving and exceeding assigned sales targetsEnsure operational discipline of the team to meet forecast, providing accurate forecasts on a regular cadence to senior leadershipSet expectations and a regular cadence for pipeline reviews and reporting pipeline status to leadershipDemonstrate a command of the business as a whole and effectively perform diagnostics on the health of the business Create new and better ways for the organization to be successful and foster an environment where positive energy is created and sustained, innovation thrives and employees are committed to professional growthQualifications Deep experience leading teams within top-tier NSP / telco customers and global organizationsExperience partnering with cross-functional teams, including sales engineering, finance, marketing and field sales in the development of new and expanded client revenue streamsDemonstrated ability to develop senior level, cross-functional relationships within a highly matrixed business environmentExperience with both direct and channel-led sales strategies with NSPs; has a strong understanding of solution sales and working through Partner relationshipsTrack record of selling solutions; deep understanding of Equinix’s customer needs and customer ecosystemsExcellent leadership, communication, interpersonal and customer service skillCollaborative, in-service to leadership styleEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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