At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.Account Manager - Enterprise - Tech/ Home and Garden2 year fixed term contractAbout the TeamWork with important brands, and sellers, within Technology and Home and Garden, to grow the business and improve customer satisfaction. This role reports into the Hard Goods Lead and you will work alongside other account managers. ResponsibilitiesManage and develop the relationship with key brands and B2C sellers, building sustainable, long-term relationships with your Book of BusinessSupport sellers to achieve top-rated seller standards and customer satisfaction, such as improving fulfilment and customer serviceInfluence sellers to run promotions, or participate in coupons Support sellers to optimise their listings and close range gapsCollaborate to improve availability for key productsIncrease visibility of your sellers’ products, applying advertising best practice and securing secondary space such as: homepage, Daily Deals, events pages, CRM and potentially PRIn some instances, negotiate, and deliver, annual contracts to improve eBay shoppers’ experience and grow GMVCollaborate with brands to increase awareness and improve our customers’ experienceCollaborate with internal teams, such as, marketing and category managementRun quarterly business reviews to ensure actions are being delivered and performance is on trackRequirementsPreviously worked within the online or retail environment, preferably with experience within Technology or Home and GardenAble to work tactically to drive & respond to business performanceComfortable working with data to make business decisionsComfortable presenting internally and externallyGeneral proficiency with tools, systems, and procedures required to accomplish the job, especially Google Workspace #LI-CD1Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
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