IT Operations Project Manager

Company: SailPoint
Company: SailPoint
Location: United States
Commitment: Full time
Posted on: 2025-06-17 05:23
Our information technology team is the foundation behind every endeavor at SailPoint. They ensure that all of our orgs are able to execute, connect and innovate in a secure environment through duties such as supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and assisting team members in supporting all data security and optimization.Job DescriptionThis is an IT Project Management role focusing on supporting our IT Infrastructure and Operations team.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Procurement, Cyber Security, and Legal to drive cross-functional and cross-organizational IT projects from inception to completion.  You will address business needs by evaluating business requirements and helping to identify technology solutions for those requirements.  The primary focus will be on building and maintaining the Asset Management program in Service Now Configuration Management Database (CMDB).The ideal candidate should demonstrate the ability to react quickly to situations while balancing project deliverables and objectives. Someone with a balanced approach to project management who also has strong technical skills, natural consensus building ability, and a detailed logistical capability would be the ideal candidate.Job ResponsibilitiesProject ManagementManage and lead complex cross-functional and cross-organizational IT projects of diverse scope throughout the complete lifecycle, delivering results on time and on budgetCreate project scope, plans, objectives, and documentationReport and carefully track project status, resources, budget, roadblocks and alert key stakeholders to risksBalance stakeholder objectives against resources, budget, and IT architectural roadmapsInteract with all levels of company employees including senior managementAbility to organize project teams to drive results and overcome challengesIdentify and implement best practices and continuous improvements via post project reviews and root cause analysis.Plans schedules and arranges own activities in accomplishing objectives.Responsible for project change management and scope negotiationEnsure resource availability and allocation across 10+ projects at a timeReport and escalate to management issues that jeopardize projectsHelp evaluate business requirements and identify technology solutions for those requirementsSkillsYou truly enjoy leading project teams, working with technology, and solving business problems in innovative ways.  You have the ability to overcome obstacles and deliver consistent results.  You have a solid understanding of IT technologies and cloud applications and services. You want to see the continued acceptance and success of your solutions at SailPoint. You are an integral consensus builder of various stakeholders at different levels of the organization, you are an excellent communicator, diplomatic, and timely in conveying deliverables. Requirements3+ years minimum of program management or project management in an enterprise-level environmentExperience working with asset management tools and the lifecycle of asset managementComplete understanding and application of project management principles, concepts, practices, and standards.  Full knowledge of industry PM best practices.Strong IT business analysis skillsSolid technical knowledge of IT systems, applications, and cloud services including major enterprise SaaS business applications and enterprise IT architecturesExperience evaluating and implementing technical solutions to solve business problems (especially in the SaaS space)Demonstrates good judgment in selecting methods and techniques for obtaining solutionsProven ability to develop requirements, document business processes and workflows, and prioritize stakeholder needs against product featuresStrong negotiating skills and ability to build a final consensus on a common set of requirements from all clients and stakeholders.Ability to guide a mature IT implementation process while still maintaining an adaptable “start-up” mindset Ability to lead and influence a project team that does not directly report to youExcellent written and verbal communication skills, both oral and written. Strong attention to detailDedication to customer serviceBachelor’s degree in Information Systems, Business, or equivalent experience (preferred but not required)#LI-REMOTE #LI-AS1Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $67,400 - $96,300 - $125,200Base salaries for employees based in other locations are competitive for the employee’s home location.Benefits Overview1. Health and wellness coverage: Medical, dental, and vision insurance2. Disability coverage: Short-term and long-term disability3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account6. Financial security: 401(k) Savings and Investment Plan with company matching7. Time off benefits: Flexible vacation policy8. Holidays: 8 paid holidays annually9. Sick leave10. Parental support: Paid parental leave11. Employee Assistance Program (EAP) and Care Counselors12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options13. Health Savings Account (HSA) with employer contributionSailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.  Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.
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