Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryAre you looking for a role that offers variety? This position will keep you on your toes and help you meet your daily step count! In addition to focusing on standard operating procedures and tasks while supporting the overall team, you will also have to be adaptable and solution-focused! Being good with people and a friendly, clear communicator is essential on this team, as is wanting to finish the day with the sense of accomplishment that you got the job done. At Equinix, we value open-mindedness, teamwork, energy and service to others. Responsibilities Team Coordination Actively support the team by coordinating customer deliveries and resolving any shipping or receiving issuesKeep meticulous records/logs of all materials to ensure smooth operationsPut "we" before "me" by being as committed to each other's success as to your own. Task Execution Utilize your acquired job skills and company policies to complete assigned tasks efficientlyRecognize when to deviate from standard practices to achieve the best results. Procedure Adherence Normally follow established procedures for routine workBe prepared to take initiative and seek instructions for new assignmentsKeep your promises and be accountableDocumentation & System Updates Coordinate the speedy and efficient delivery of goods to their required destinations, ensuring you obtain sign-off for receiptBe an energy supplier by leaving people better than you found themActively inform recipients that their ordered goods have been deliveredServe others by ensuring timely and accurate communicationShipping & Receiving Maintain accurate records of materials received and shipped, ensuring all details are logged within a semi-routine scopeEmbrace simplicity and speedReceive goods delivered to the Data Centre, either directly or following acceptance by securityEnter all relevant details of inbound/outbound shipments and ensure order requirements are fulfilledBe trustworthy and commit fullyUse shipment spotlight and shipment dashboard to track customers' inbound/outbound shipmentsCommunicate with radical transparencyInspect received goods and reject unsatisfactory items where necessarySet high standards of excellence and value disciplined executionProblem Solving Actively work and communicate with internal/external customers to ensure on-time deliveriesAssist with resolving difficult shipping and receiving issues as they ariseChallenge the status quo and embrace changeHazardous Materials Follow established procedures for handling hazardous materials, requiring supervision only on new assignmentsHonor confidentialityComply with hazardous materials protocols as described by regional regulatory bodiesEquipment Management Track stored and/or abandoned equipment diligentlyUse aging shipment business processes/tools for shipments over 5 days, 14 days, 30 days, and 90 daysData Centre Support Assist with the delivery and removal of customers' equipment from cages through established proceduresWhen requested by a Smart Hand (SH) request, assist with packing customers' equipment with packing material so that it can be shipped from the data centerBe invested in your development and we'll invest in you. Qualifications Educational Background: Typically requires a high school diploma or years of work experience. - but we are open to new to careerCertification: Regional hazardous materials certification preferredWhat We Offer: A competitive salary based on knowledge and experience27 days of leave with the option to purchase 3 additional daysEmployee Stock Purchase Plan and Company Pension PlanSubsidised lunch provided on location. (voluntary opt in)Comprehensive support for personal development and growth, both in terms of time and financial resourcesEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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