Senior, Business Intelligence Analyst

New Senior, Business Intelligence Analyst Chennai, India Apply At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . FourKites is looking for a data analyst to support business intelligence and analytics efforts throughout our organization and identify opportunities for improvements through data-driven decision making. This new team member will work in our Customer Operations team matching the US Central time zone and work cross-functionally with sales, product, operations and engineering.  What you'll be doing Data mining using state-of-the-art methods Extending company’s data with third party sources of information when needed Enhancing data collection procedures to include information that is relevant for building analytic systems, incl robust ETL process Processing, cleansing, and verifying the integrity of data used for analysis Doing ad-hoc analysis and presenting results & insights in a clear manner Creating automated anomaly detection systems and constant tracking of its performance   Establishes the performance baselines, builds dashboards, and transforms data through the use of SQL/Python Programming and SalesForce plugins. Analyzes performance in terms of revenue, cost and service to identify opportunities to optimize service level, maintain efficiency and minimize cost. Provides guidance to developing performance metrics, data structure required and connect them to business goals and objectives. Supports ad-hoc requests from the leadership team by providing data driven conclusions and recommendations to help drive customer retention and growth. Who you are Bachelor’s degree in Mathematics, Business, Economics, or other related fields. Preferred Master’s degree in Data Analytics or a related field 5 years of related work experience in data analytics, sales operations, management consulting or supply chain management area Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data. Excellent business acumen with ability to translate technical findings into clear business recommendations and understand which metrics actually matter SQL proficiency - Master complex queries, data modeling, and optimization for efficient data extraction and manipulation Python/R expertise - Build analysis pipelines, automate data processes, and create statistical models Data visualization - Create compelling dashboards with tools like Tableau or similar BI tools that drive business decisions Salesforce Analytics expertise - Utilize Salesforce Analytics Cloud (Einstein Analytics) to create actionable dashboards and extract customer insights  Working knowledge of Microsoft Azure or AWS, SalesForce, Jira and Confluence  Solid knowledge of database, data lake, data analytics and visualization tools. Strong written and verbal communication skills. Strong planning, project management and organizational skills. High attention to quality, detail & pivoting to scrappy solutions when needed. Ability to work individually or within a team in a fast paced environment. Who we are: FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower™ powered by the world’s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer. Benefits  Medical benefits start on first day of employment 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days  Home Office setups and Technology reimbursement Lifestyle & Family benefits  Annual Swags/ Festive Swags Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)   Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone Resume/CV Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Website How did you hear about this job? * What is your current CTC? * Are you located in Chennai? 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