Workplace Experience Manager - London

Back to jobs Workplace Experience Manager - London London, UK Apply 🚀 Join the Future of Commerce with Whatnot!  Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values . With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together. From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces , we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻  Role We are searching for a Workplace Experience Manager to join our team in London. This role is responsible for managing the daily operations of our London Office and collaborating with our Global Workplace Experience Managers to coordinate how Whatnauts thoughtfully come together.  Daily responsibilities will include: Office Operations Oversee day-to-day office needs: supplies, mail, deliveries, food/beverages, and general upkeep Manage vendor relationships (cleaning, maintenance, snacks/coffee, etc.) and ensure a high standard of service Keep common areas organized, clean, and fully stocked Troubleshoot and resolve facility issues quickly, partnering with building management as needed Guest and Employee Experience Act as the first point of contact for all visitors, candidates, and team members Create a welcoming, professional atmosphere that reflects our values Coordinate logistics for team co-working days, offsites, and in-office events Onboarding Support Handle first-day logistics: right-to-work checks, desk setup, office tours, and badge creation Coordinate with IT and People teams to ensure a smooth start for new hires Help new team members feel welcomed and ready to hit the ground running Administrative Support Provide high-quality administrative support to local leadership, including calendar management, meeting coordination, travel bookings, and team scheduling Proactively help leaders stay organized, focused, and prepared throughout the week 👋  You 2+ years of experience in a similar office management role Self-starter, high attention to detail, and very organized, ability to delegate as appropriate Experience identifying and contracting with vendors and managing those relationships Thrive in a fast-paced environment, creating order from chaos People person who enjoys hosting and creating welcoming environments Have the ability to partner cross-functionally, influence, and connect with all business partners Interested in growing your career as an executive business partner Team members in this role are required to be within commuting distance of our London, UK hub. With the nature of the role’s responsibilities, this role will be office based. 💰 Compensation £50,000/year to £55,000/year + benefits + equity. The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. 🎁 Benefits  Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Care benefits Monthly allowance for wellness Annual allowance towards Childcare Lifetime benefit for family planning, such as adoption or fertility expenses Retirement; Pension plans internationally Monthly allowance to dogfood the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛  EOE  Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Preferred First Name * Preferred Last Name * LinkedIn Profile * Are you legally authorised to work in the United Kingdom? * Select... With the nature of the role’s responsibilities, this role will be office based. Are you able to be in-office? * Select... At the time of hire, will you be located within 50 miles of our London hub? If so, please select Yes. If not, please select “N/A” and input your city and county in the field below. * Select... Please list the city and county you are located in today. * Whatnot is committed to protecting the privacy and security of your personal data * Select... Our Candidate Privacy Notice describes how Whatnot collects and processes personal data about you during the application and recruitment process. This Privacy Notice applies to job applicants only. Optional Demographic Questions Hi there! Here at Whatnot, we want to empower every employee to reach their full potential, regardless of race, gender, ethnicity, sexual orientation, or background. We also believe that building an organization with many dimensions of diversity is an important key to short and long-term success. We collect anonymous demographic information to help us achieve our goal of building a diverse company. This information is anonymous and will not be tied back to your application. The data will only be used in aggregate for reporting or learning purposes. With what Race/Ethnicity do you identify? * Select... Do you belong to the LGBTQ+ community? * Select... How you would describe your gender identity? * Select... 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