Vendor Manager

Back to jobs Vendor Manager Phoenix AZ, Los Angeles CA, San Francisco CA, New York NY, or Remote Apply 🚀 Join the Future of Commerce with Whatnot!   Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values . With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together. From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces , we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role  Scale our outsourcing footprint to position Whatnot to exceed customer expectations as our platform continues to grow – with a particular focus on supporting our International or Trust & Risk vertical Drive excellent performance and continuous improvement within our partner sites to ensure we’re constantly raising the bar on quality, speed, and efficiency Lead strategic sourcing processes when our business needs new partners & sites Go deep on our product and policies – leaders who succeed at Whatnot operate from deep, first-hand understanding of the experiences they are investigating  Communicate clearly the progress of monthly/quarterly initiatives to internal and external partners, including the ability to synthesize feedback and adjust plans accordingly Effectively work cross-functionally with a broad range of stakeholders 👋 You  Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here. As our next Vendor Manager, you should have a minimum of 8 years of diverse experience in scalable operations, ideally with experience in managing external (3rd party vendor partners) stakeholders, plus:  Experience in operations, sales or service in a fastpaced, high ambiguity environment required Minimum 8+ years of diverse experience in scalable operations, ideally with experience in managing external (3rd party vendor partners) stakeholders to get results Excellent communicator with strong cross-functional skills across different team members Ability to shift priorities quickly, while maintaining a high degree of organization and control Strong analytical skills, data orientation, and metrics driven operator Experience in project management and managing strategic projects with cross-functional teams Track record of driving process improvements & cost optimizations 🙏 Nice to Have Experience starting from zero leading the vendor/site selection-to-launch process and strategy Experience in e-commerce and/or live social platforms 💰Compensation For Full-Time (Salary) US-based applicants: $140,000/year to $185,000/year + benefits + equity. The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. 🎁 Benefits  Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) Health Insurance options including Medical, Dental, Vision Work From Home Support Home office setup allowance Monthly allowance for cell phone and internet Care benefits Monthly allowance for wellness Annual allowance towards Childcare Lifetime benefit for family planning, such as adoption or fertility expenses Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally Monthly allowance to dogfood the app All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). Parental Leave 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE  Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Apply for this job * indicates a required field First Name * Last Name * Email * Phone Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Preferred First Name * Preferred Last Name * LinkedIn Profile Website How did you hear about this job? * Are you legally authorized to work in the United States? * Select... Will you now or in the future require visa sponsorship to work in the United States? * Select... At the time of hire, will you be located within 50 miles of one of our hubs? If so, please select which location. If not, please select “N/A” and input your city and state/province in the field below. * Select... Please list the city and state/province you are located in today. * Optional Demographic Questions Hi there! Here at Whatnot, we want to empower every employee to reach their full potential, regardless of race, gender, ethnicity, sexual orientation, or background. We also believe that building an organization with many dimensions of diversity is an important key to short and long-term success. We collect anonymous demographic information to help us achieve our goal of building a diverse company. This information is anonymous and will not be tied back to your application. The data will only be used in aggregate for reporting or learning purposes. With what Race/Ethnicity do you identify? * Select... Do you belong to the LGBTQ+ community? * Select... How you would describe your gender identity? * Select... How would you describe your disability status? * Select... How would you describe your veteran status? * Select... Submit application