Strategic Operations Manager

Back to jobs Strategic Operations Manager New York City Apply About EliseAI EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them.  That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you. About The Role EliseAI is looking for a Strategic Operations Manager to take ownership of key initiatives that will help us scale. You’ll drive strategic projects and work cross-functionally to design and execute initiatives that improve both our client experience and internal efficiency.  Analyze client workflows and goals to surface opportunities for deeper adoption, automation, and operational scale  Build and refine internal processes to help the company scale more efficiently as we grow Work cross functionally with Solution Engineers, Customer Success, Engineering, and Product teams to lead the execution of strategic projects  from start to finish Keep project schedules on track, establishing and managing expectations while identifying potential timeline risks and addressing them proactively with clients or internal teams as needed Monitor project advancement and incorporate client feedback to facilitate ongoing enhancements Requirements Experience as a founder or at an early stage startup 5+ years of experience leading client projects  Demonstrable ability to take ownership and accountability Must thrive in working in a fast-paced environment Ability to prioritize effectively and get things done in an unstructured environment Willing to work in person at NYC headquarters 4-5 days a week Why Join Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you. Benefits In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits: Equity in the company in the form of stock options  Medical, Dental and Vision premiums covered at 100%   Fully paid parental leave Commuter benefits  401k benefits Monthly fitness stipend Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch Fun company social events through our Elise and the City program Unlimited vacation and paid holidays We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful. Job Compensation Range: The salary range for this role is $150,000 - $250,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at HR@eliseai.com. #li-onsite Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Locate me Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website How did you hear about this role with EliseAI? Are you legally authorized to work in the United States? * Select... Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B, TN visa status)? * Select... EliseAI is an in-office company. 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