Operations Manager (Warehouse/Site Leader)

New Operations Manager (Warehouse/Site Leader) Seoul, South Korea Apply Help empower our global customers to connect to culture through their passions. What you'll love about the role The Manager, Operations is a key member of the leadership team that is responsible for overseeing all aspects of operations for their team, inclusive of supply chain management. This role will lead, mentor, coach their team to manage order fulfillment ( including inbound and stowing), labor management, inventory accuracy (organizing and picking of finished goods) and material procurement. This role will also be responsible for using analytical and quantitative methods to understand, predict, implement, manage and enhance supply chain processes. This role will be responsible for assembling data, making decisions, analyzing performance, identifying problems, and developing processes and solutions that support supply chain planning and operations. This role will also work interactively with the business teams as they develop short and long-term growth strategies. What you'll do Supervise and train all Verification Center teams to optimize quality and productivity for a high growth environment Establish team member responsibilities to meet the daily business demands and productivity targets Ensure accurate and on-time fulfillment and shipment of all customer orders Develop, implement and maintain standard operating procedures Provide reporting on daily, weekly and monthly key performance metrics Leads weekly meetings with key suppliers to review actual performance, estimate future demand and resolve operational issues Establish and manage an operations budget Work cross-functionally with all departments to identify, develop and execute on process improvements Lead the team in the management of supply chain and finished goods inventory Develops periodic performance reports and distributes them to stakeholders Coordinates delivery schedules and other supply chain / operations activities About you  Fluent in English & Korean Bachelor’s Degree in Supply Chain Management, Logistics Management, Business, Engineering, or a related field - preferred 5-7 years of supply chain/warehouse management, operations, retail fulfillment experience; 2-3 years of which should be in a leadership capacity directly managing a team On-site warehouse/facility management experience Knowledge of warehouse management systems (WMS) P&L/Budget management experience Ability to lead, mentor, motivate and manage a large team, delegate workloads, and maintain alignment between daily operations and overall strategic direction Advanced subject matter knowledge in warehouse operations Confident in making independent decisions and owning the outcomes Excellent interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team Nice-to-have skills Prior experience in a fast-paced global organisation Retail fulfillment or e-commerce industry experience Lean/six sigma certifications   About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.     We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Add another Do you agree to the StockX Privacy Policy? * Acknowledge StockX Privacy Notice Do you have the right to work in South Korea? * Select... Will you require visa sponsorship now or in the future to work in South Korea? * Select... Are you fluent (working proficiency) in both English & Korean? * Select... How many years' experience do you have in operations/supply chain/warehouse management? * How many years' experience do you have in a leadership position, directly managing a team? * This role would be based full-time at our Verification Center in Gimpo. Please confirm that you are willing to commute to and from this location. * Select... Submit application