GTM Systems Analyst

GTM Systems Analyst Remote (US) Apply Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.  We’re looking for a dynamic, resourceful, and enthusiastic GTM Systems Analyst to join our team and continue to build out and support our growing Go-to-Market tech stack across our Sales and Customer Success teams. As a GTM Systems Analyst, you'll play a foundational role in scaling our revenue tech stack and ensuring our go-to-market teams operate with speed and precision. You should be excited about analyzing, supporting and optimizing core systems—including Salesforce, Outreach, and Gong—as well as our extended sales systems landscape. This is a hands-on role focused on project execution, systems administration, and continuous process improvement. What you’ll do: Maintain and optimize GTM tools including Salesforce, Outreach, and Gong Manage user provisioning, access, licenses, and system syncs Monitor data quality and tool performance across the stack Drive tooling and process improvement projects from scoping to rollout Align cross-functional teams on requirements, timelines, and delivery Document business needs, system configurations, and process changes Identify and resolve workflow bottlenecks with scalable, tech-enabled solutions Translate business needs into system enhancements that improve productivity and data integrity Support change management through documentation, training, and frontline troubleshooting Partner with Enablement and Comms to ensure successful adoption of new capabilities How success will be measured in this role: Contributed to meaningful systems enhancements Improved planning and prioritization of upcoming feature work Standardized documentation practices across requirements, design, and handoff Built a strong understanding of systems architecture and cross-platform integrations If the details below describe you, you could be a great fit for this role: 2–4+ years in GTM Operations, Revenue Operations, or Sales Systems, with project or product management experience Hands-on with Salesforce (Sales and Service Cloud), Outreach, Gong, and other GTM tools Strong execution, organizational skills, and attention to detail Process-oriented with a systems-thinking mindset Comfortable working cross-functionally, navigating ambiguity, and adapting in fast-paced environments Familiar with project tracking and automation tools (e.g., Asana, Notion, Jira, integration platforms) Collaborative, emotionally intelligent, and interested in growing into a product owner role Salesforce Admin Certification Interview Overview Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. 30 min interview with a member of our Talent Team A 1 hour zoom interview with the hiring manager  Skills assessment (2 hours max)  Peer interviews with several team members Final call(s) with executive team member(s)  Salary In the US, the base salary for this role is between $80,000 - $95,000+, depending on skills and experience. Total compensation for this role consists of base salary and a quarterly bonus plan. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.         Why Muck Rack? Remote Work, Forever   Fully distributed team with a permanent remote setup Home office stipend, phone and internet reimbursement, coworking membership Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation   Competitive geo-neutral pay in the U.S. Annual reviews to ensure equity and market alignment Standardized bonus or commission structure 401(k) with employer contributions Equity opportunities Health & Wellness Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents 100% premium coverage for individuals on high-deductible plans 24/7 Virtual Care and Employee Assistance Program Employer-funded HSA contributions and other pre-tax benefits Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits   4+ weeks of PTO, plus paid sick and mental health days 13 paid holidays with the option to swap for personal days Up to 16 weeks of fully paid parental leave Learning and Development Transparent pathways for internal mobility and promotion Bi-annual performance reviews, team workshops, and leadership training Unlimited access to Coursera and O’Reilly 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture Commitment to equity and valuing diverse perspectives Agile, founder-led company focused on collaboration and innovation Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.   #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. 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