Enterprise Applications QA Engineer (Salesforce)

Enterprise Applications QA Engineer (Salesforce) Remote, APAC; Remote, India Apply GitLab is an open core software company that develops the most comprehensive  AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our  mission  is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our  values . Learn more about  Life at GitLab . Thanks to products like  Duo Enterprise , and  Duo Workflow , customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. Overview We are seeking an experienced and proactive Enterprise Applications QA Engineer with a strong focus on CRM and Finance systems. This role is ideal for a candidate who has a passion for quality, accuracy and efficiency. You will play a critical role in affirming the quality of various enterprise applications — especially those supporting sales, marketing, finance and accounting. What will do Manual Quality Assurance Lead Functional, System, Smoke and Regression Testing Document, maintain and execute comprehensive test scenarios and test cases Tie test cases back to the requirements for traceability Identify and create detailed test cases for requirements by deriving functionality from codebase and UI Plan, document, evaluate and track testing results to ensure system applications are free from defects Troubleshoot QA environment issues Collaborate with Developers and peer QA Engineers for maintaining high quality standards Coordination with BSAs and release engineers for UAT and release planning Ensure that quality processes are carried out through all phases of the Software Development Lifecycle QA Automation Develop and Build Test Automation framework Write, modify, amend and execute automation test scripts Ensure traceability by linking automated scripts to manual test cases and requirements Maintain and enhance the Functional and Regression test suites in automation tools Contribute to DevSecOps processes to support CI/CD frameworks Project Management & Communication Independently drive end-to-end delivery processes with minimal guidance Communicate QA status and project updates effectively to all stakeholders Collaborate with peers to review QA artifacts, processes, and provide constructive feedback Qualifications Education Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related IT discipline; or equivalent professional experience. Experience & Technical Expertise 4+ years in Software QA, including functional, system, API, and integration testing 3+ years of experience with automation tools and frameworks (e.g., Selenium, Provar, Tosca, Testim, AccelQ) Strong CRM and ERP domain knowledge (e.g., Salesforce, Zuora, NetSuite) Hands-on experience with Salesforce platform including CPQ, Sales process, Lightning and Salesforce integration with other tools/systems using API Proficiency in Apex, XML, and XPath Additional Skills & Preferred Qualifications QA Automation experience with Selenium/Playwright Salesforce Administration knowledge Excellent communication skills (verbal and written) Strong time management, prioritization, and resilience under pressure Self-starter with strong interpersonal skills and a commitment to customer-centric solutions and security practices Strong problem-solving abilities About the Enterprise Applications QA Team The Enterprise Applications QA Team at GitLab is a dynamic, cross-functional group dedicated to the quality of all the business applications. Focusing on both CRM systems and finance systems, the team authors and maintains the manual and automated test suites. The team owns the execution of test cycles to confirm the defect-free release of the applications. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also  GitLab’s EEO Policy  and  EEO is the Law . If you have a disability or special need that requires  accommodation , please let us know during the  recruiting process . 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