Collections Specialist

We are looking for a Collections Specialist to join our Credit Control Team in Korea. This is an amazing opportunity to work on multiple products with the business. The team consists of 20 and is reporting to the Supervisor & Credit Control Manager. We have a great skill set in AR Collections and we would love to speak with you if you have skills in financial industry.About You – experience, education, skills, and accomplishmentsAt least 2 years relevant work experience in finance industry and understands what debit and credits are.Possess a good understanding of word, outlook and excel with the ability to produce spreadsheets.Experience working on VAT invoices.Proficient in written and spoken English & KoreanIt would be great if you also had . . . Financial background i.e. bookkeepingVAT ExperienceWhat will you be doing in this role? Works with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails and mail.Provide appropriate support/copy documentation, as requested by clients or required to support claim for payment.Research client queries and provide appropriate responses in a timely manner.Account reconciliation to align with client accounts - some research into payments will be required.Interact with both internal and external colleagues/customers to facilitate resolution of any issues raised and negotiate to bring payment into line with terms.Maintains accurate individual measurement and performance statistics.Produce reports relating to debt analysis as required.About the Team   The team consist of 20 people from multiple locations globally. The team takes care credit controllers for multiple products all over EMEA & APACHours of Work  40 hour per week, Full time permanent position based in Seoul, KoreaThis is a hybrid position working in the office up to 2 days a week.At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.