IP Rewenals Analyst (Fixed-term)

We are looking for an IP Renewals Analyst for our Patent Data Management -IP Renewals Team in Belgrade. This is an amazing opportunity to work on Patent Renewal Maintenance. This is a fixed term position. About You – experience, education, skills, and accomplishments  Bachelor’s degree or equivalent work experienceC1 level of English; other languages are considered as a bonus It would be great if you also had . . .  Experience using Microsoft Office, particularly Outlook, Word and ExcelExcellent communication skills, both verbal and written; attention to detailA team-player attitude both within the Global Patent Renewals department and when communicating and collaborating with other key departments including BTO, CSA, Finance and Patent Maintenance teamsWhat will you be doing in this role? Update and maintain details of the renewal of clients' IP rights within Clarivate’s IP management systems.Ensure completion of all operational activities required for successful renewal of clients’ IP rights including data onboarding, data verification, client instructions and correspondence, making payments at the Patent and Trademark Offices (PTOs), instructing and paying agents, and obtaining and sending proof of renewal to customers based on Standard Operating Procedures (SOPs).Prioritize and respond to client correspondence including instructions, facilitating timely filing of renewal applications at IP Offices with supporting documents in coordination with clients, internal teams, and agents.  Ensure timely invoices and credits to clients for additional charges and/or refunds.Validate and pay agent invoices related to renewal services accurately and timely.Suggest ideas to improve existing processes based on day-to-day work observations.About the Team   The IP Renewals team is responsible for client onboarding, data verification, and maintaining and securing the Patent and Trademark rights of our corporate and law firm customers. Involves engagement with customers, internal teams, Patent Offices, and agents globally in line with jurisdictional laws and requirements.Benefits:Holidays: 25 days paid leave per annumPrivate Health InsurancePaid LunchYearly BonusYearly Merit PlanMy Learning PlatformFit PassLife InsuranceAccident InsuranceMental health careCompany bicycles for rent free of chargeHours of Work:From 9am (or 8am; or 10 am) to 5pm (or 4pm; or 6 pm) CET; 40 hours per week; this is a fixed term contract.This is a hybrid position working in the office 3 days every other week.Only shortlisted candidates will be contacted.At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.