IP Renewals Analyst - Trademark Renewals (Fixed-term)

We are looking for an IP Renewals Analyst to join our Trademark Renewals team in Belgrade. This is an amazing opportunity to work on tasks related to the end-to-end trademark renewal process. We would love to speak with you if you you’re interested in learning more about the magnificent industry of intellectual property.About You – experience, education, skills, and accomplishments  University degree (Bachelor’s/Master’s) in relevant subject (Law, Business Administration, IP, etc.) or equivalent working experienceMinimum B2 level of English It would be great if you also had . . .  Proficiency in Microsoft Office suiteWorking experience in Customer SupportWorking experience in administrative tasksExperience in maintaining deadlines and working in a team environmentWhat will you be doing in this role? Update and maintain details of the renewal of clients' IP rights within Clarivate’s IP management systems.Ensure completion of all operational activities required for successful renewal of clients’ IP rights including data onboarding, data verification, client instructions and correspondence, making payments at the Patent and Trademark Offices (PTOs), instructing and paying agents, and obtaining and sending proof of renewal to customers based on Standard Operating Procedures (SOPs).Prioritize and respond to client correspondence including instructions, facilitating timely filing of renewal applications at IP Offices with supporting documents in coordination with clients, internal teams, and agents.  Ensure timely invoicing and credits to clients for additional charges and/or refunds.Validate and pay agent invoices related to renewal services accurately and timely.Suggest ideas to improve existing processes based on day-to-day work observations.About the Team   The IP Renewals team is responsible for client onboarding, data verification, and maintaining and securing the Patent and Trademark rights of our corporate and law firm customers. Involves engagement with customers, internal teams, Patent Offices, and agents globally in line with jurisdictional laws and requirements.Benefits Holidays: 25 days paid leave per annum  Private Health Insurance  Paid Lunch Yearly Bonus  Yearly Merit Plan  My Learning Platform  Fit Pass  Life Insurance Accident Insurance Company bicycles for rent free of chargeHours of Work  This is a fixed-term position, with core engagement hours within CET time zone.This is a hybrid position.Only shortlisted candidates will be contacted.At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.