Professional Services Sales Operations Analyst

Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Professional Services Sales Ops AnalystPosition summary: This Americas based position on the Professional Services Sales Operations team will provide operational support across the quote to contract process for accuracy, adherence to policy, management of risk, confirmation of existing or design of new operational controls based on evolving business strategies as they pertain to Adobe Consulting and Training business unit. At a high level this will involve detailed contract review, highlighting potential revenue recognition issues or complicated pricing, Ts & Cs, etc.ResponsibilitiesOperational sales support for Professional Services dealsReview Sales Order and Statement of Work documents for invoicing and rev recognition issuesNon-standard contract evaluation for risk mitigationAssist with contracting and mitigation support for ongoing contracting requirements - SOWs, Change Orders, amendments, and renewalsProvide mentorship and enablement to Sales on contracting and negotiation strategiesEnsure that contracting requirements are met and handled in a manner that is consistent with Adobe’s policies, guidelines, and good business practicesAnalysis and identification of process control gaps and formulation of recommendations on controls to close those gaps based on changing business strategiesParticipate in the creation of reusable artifacts (e.g., playbooks, templates, checklists) to facilitate efficient quote to contract approvalsRequirementsExcellent verbal/written communication, collaboration, and negotiation skills centered around customer service and partnership4 years Professional Services experience4 years Accounting or Finance experience, or2 years Sales, Legal, or Contract review experienceGood knowledge of Software Revenue Recognition as it applies to Professional ServicesExcellent interpersonal skills with an ability to translate financial data into information for non-financial peopleAdept at Excel concepts for use in data analysisCompetence in WordPrevious use of ERP and Sales Opportunity management systems (SAP, SFDC, PSA, etc.)Undergraduate degree in Accounting, Finance, or Business AdministrationAbility to evaluate data anomalies, investigate root causes, and craft and deploy solutionsAbility to independently resolve multiple approaches to problem solvingA proven sense of self, balanced with the strive to put team firstGlobal cultural awareness and experience with in-region teamsWillingness to have fun!Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $94,700 -- $184,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.State-Specific Notices:California:Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Colorado:Application Window NoticeIf this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.Massachusetts:Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.