At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Role OverviewWe are looking for a unique individual with leadership skills, intellect, passion, and relevant professional experience, and a track record of success to lead Asia Pacific (APAC) Sales Operations. This position reports directly to the Vice President of Worldwide Sales Operations while being closely aligned to the APAC SVP, Sales. Responsibilities include strategic direction, functional alignment and tactical execution of APAC sales operations and select field enablement and CRM-centered change management initiatives. In this role, you will partner with senior leaders to design processes, increase automation, enhance scalability and develop training that enables our sales teams in the APAC region. This position will lead the APAC based Sales Operations team with functional expertise in, but not limited to, the following areas: Governance, Risk and Compliance (GRC) policies and practices; data analysis and business intelligence; sales performance management; sales process and associated quote-to-cash operational support. You will partner with senior leaders throughout the sales, marketing, services and finance organizations as well as global sales operations functional leaders, to drive coordinated and scalable solution frameworks to best support local and global sales go-to-market strategies. As F5’s marketplace evolves, it is imperative that we have a leadership focus on sales operations excellence within APAC who has a lens for performance measurement, productivity optimization, enablement design and marketplace analytics. Sounds interesting? Read on!What You’ll Do Management Responsibility including but not limited to interviewing and hiring candidates for open positions, onboarding, establishing goals, enabling growth and development plans, assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance evaluations, approving paid time-off (PTO), and developing performance improvement plansAlign with APAC senior sales leadership to develop, implement and evolve processes, sales strategies, training and tools in support of APAC sales growth with a focus on scalability and automation while maintaining a global mindsetPartner with APAC sales teams to understand and diagnose new business requirements, regional needs, field readiness, and key pain points for prioritization and deliveryCollaborate with leaders of worldwide sales operations team to ensure global functional alignment in the areas of sales incentive compensation, sales BI & analytics, deal desk, field enablement, operations transaction support and program managementProactively monitor and maintain high levels of quality, accuracy, global process consistency and opportunities for improvementDevelop and maintain a unified APAC sales operations team culture with the focus on enabling the success of our APAC sales teamsStay abreast of global and local trends within sales operations and enablement and partner with global sales operations leadership to adopt new approaches as appropriateProvide proactive thought leadership around new initiatives and programsRegularly interacts with APAC senior management, including HQ executive levelsEstablish and implement performance measures designed to track and report progress against sales strategy and operational goals in a regular and consistent mannerResponsible for directing the planning, staffing, budgeting and expense prioritization for the APAC sales operations team along with recommending and ultimately implementing changes to associated methodsIdentify critical opportunities, including resources, for cross-geographical and or cross-functional collaboration in order to achieve strategic initiativesManaging/coordinating 3rd-party vendors and contractors as requiredPosition will require regional and international travel, including regular travel to corporate headquartersResponsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policiesPerforms other related duties as assignedWhat You’ll BringBachelor’s degree or equivalent level of experience; MBA a plus5+ years in a leadership role overseeing sales operations or field operations professionals and functionsDemonstrated business knowledge and highly relevant and recent experience in the sales or sales operations functions at the executive levelDemonstrated ability to effectively lead a functionally matrixed and geographically distributed APAC teamTransformational experience within a rapidly evolving, high-growth company environmentExceptional analytical skills and conceptual thinking abilityExperience in managing managers or supervisorsProven ability to design and build teams and develop talentExtensive forecasting and revenue recognition experienceExcellent executive-level communication, presentation, negotiation, and relationship skillsAbility to see the big picture while effectively managing detailsDesire and ability to work in a fast-paced, fun, demanding environmentExperience working for a US based organizationExperience with channel partner go-to-market organizationRequires the ability to influence up and across the Sales and HQ organization to gain acceptance on sales and/or sales operations initiativesIn-depth understanding of sales processes, operational issues and sales objectives with experience in enterprise enablement methodsProven team and cross functional leadership skillsExcellent written and verbal communication skillsDemonstrated success managing complex projects from start to finish, working effectively across internal functional teams and external vendor relationshipsAbility to thrive in an unstructured environment with minimal supervisionExcellent facilitation and presentation skillsStrong organizational and follow through skillsExcellent decision making, analytical and problem-solving skillsExcellent interpersonal skills; able to interact effectively with all levelsAbility to effectively influence and guide decision outcomesStrong collaborative team playerProficient in the use of computer software programs i.e. Word, Excel, and presentation applications; significant experience with CRM applications (Salesforce.com preferred)What You’ll GetHybrid working modeCareer growth and development opportunities Recognitions and RewardsEmployee Assistance ProgramCompetitive pay, comprehensive benefits, and cool perksCulture of Giving BackDynamic Diversity & Inclusion Interest GroupsApply if you believe your own unique capabilities can contribute to the success of this role and our organization!#LI-SP5The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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