Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities/ 工作职责 :Position Title: Senior Retail Operations Specialist (Consumer Electronics)Location: Shanghai, ChinaKey ResponsibilitiesRetail Sales Management: Take full responsibility for the sales performance of retail stores; develop and execute strategies and action plans to drive sales growth.Store Staff Management: Manage the daily operations of the in-store promoter team, including training, motivation, and performance evaluations, to improve service quality and conversion rates.Distributor Coordination: Maintain efficient communication with store distributors; ensure the effective implementation of sales policies, inventory planning, and data collection & analysis.O2O Operations: Oversee online-to-offline (O2O) operations across stores, including online traffic acquisition, in-store fulfillment, and campaign execution, with the goal of increasing O2O sales contribution.Private Domain Traffic Management: Guide stores in building and managing private domain ecosystems (e.g., WeCom, social communities); develop strategies to enhance user engagement, conversion, and retention.Market Feedback & Optimization: Regularly collect feedback from the market, consumers, and channels, and provide insights to support product and retail strategy improvements.Cross-functional Collaboration: Work closely with marketing, product, and e-commerce teams to continuously optimize the in-store retail experience and operational efficiency.QualificationsBachelor’s degree or above, preferably in Marketing, Business Administration, or related fields.Minimum of 5 years’ experience in retail operations, with a strong preference for backgrounds in consumer electronics or trendy collectibles industries.Solid understanding of store operations, distributor collaboration, and O2O sales models.Hands-on experience managing promoter teams; familiarity with WeCom, community building, and other private domain tools.Strong analytical mindset with a good sense for data and problem-solving.High execution capability, excellent communication and coordination skills, with a strong sense of responsibility and team spirit.Willingness to travel frequently.Preferred QualificationsFamiliar with the Razer brand; interest in gaming, esports, or ACG (Anime, Comic & Games) culture.Experience with on-demand retail platforms such as JD Daojia, Meituan Flash Sale, etc.Background in regional sales, key account (KA) management, or channel operations.Pre-Requisites/ 任职要求 :Are you game?
View Original Job Posting