Project Manager

We are looking for a Technical Project Manager to join our Professional Service in Beijing. This is an amazing opportunity to work on the Exlibris suite of library management system including Alma, Primo, Leganto, Rapito. The team consists of 5 members and is reporting to the Senior Manager, Service Implementation. We have a great skill set in SAAS and library industry and we would love to speak with you if you have skills in project management, library science, and computer science.About You – experience, education, skills, and accomplishmentsBachelor's degree in computer science, library, or related majorsMinimum 3 years of related working experience like professional service delivery, library management, or project managementExcellent Japanese, English, Mandarin both in speaking and writingEffectively applies Project Management methodology, PS procedures, processes, etc.End to end project delivery of software projects and services Cross-functional teams’ coordination to ensure the project are completed on time, within scope and budget, and meeting the quality standardsExcellent analytical and troubleshooting skillsDemonstrated ability to manage several complex tasks concurrently and meet deadlinesExcellent oral and written communication skills, including ability to deliver trainingAbility to learn new information quickly and keep up with rapidly changing products and processesIt would be great if you also have . . .  Background in library workflows/standards strongly preferredProject manager with experience in SAAS implementation in higher education industryExperience with Ex Libris/Innovative products would be advantageExperience in Public and Academic software industryExperience working with government institutionsPMP / PRINCE2 certifiedWhat will you be doing in this role?Implementing software products and services across APACParticipate and contributes to process improvement, global initiative, and work standardization across APACAct as overall primary point of contact for the customer project teamCreates and executes project work plans and revises as appropriate to meet changing requirementsManages day-to-day operational aspects of project and scopeManages project risk through mitigation planningFacilitates team and customer meetingsHolds regular status meetings with project teamKeeps executive team and stakeholders informed of project progressEffectively applies Project Management methodology, PS procedures, processes, etc.Perform software product configuration, based on customer’s requirementsAnalyze and troubleshoot customer issues and requests, provide first line support to customers during implementation cycleInterpret and understand customer requirements and workflows and translate into software solutionsProvide product training to customers, via Web-based or on-site trainingReview and contribute to training materials, implementation tools and documents used internally and by customersCoordinate extensively with other teams including Cloud Services, Installation, Support, Sales, and Product ManagementAbout the TeamGlobal Professional Services teams are experts in product and project implementations. We enable our customers to get the maximum value out of Clarivate software products and reach their business goals, accompanied by our expert advice, training, managed services and support. Hours of Work This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.Hours of WorkThis is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.  This is a hybrid position working in the office up to 3 days a week.At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.