About You – experience, education, skills, and accomplishments Bachelor’s degree in computer science, Information Systems, or related field.Experience with Agile tools such as JIRA for managing user stories, tasks, and sprints.It would be great if you If you also have experience in XML, XSLT, SQLWhat will you be doing in this role:Create process documentation, system workflows, and business requirement documentsProvide first-line technical support for software application and configure system according to business requirementsassist users with business-critical applications, ensuring any technical issues are quickly addressed and resolvedProvide support for process improvements and system upgradesEscalate complex issues to senior technical teamsAt Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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