Senior Product Designer (Contract)

Ready to be a Titan?ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers, engineers, product marketers and with thousands of our users to help make their lives easier through technology. We embrace agile development and design thinking to ship dozens of new features every month. We measure our success based on our customer’s success. We strive for real impact.The Senior Product Designer possesses a balanced toolkit of research, interaction design, and prototyping capabilities. As a Senior Product Designer, you are capable of performing discovery research with users, creating journey maps and task flows, and developing prototypes to test your concepts and designs. You’re also adept at being excellent collaborative partners with our friends in Product and Engineering. This is an opportunity to join one of LA’s fastest growing companies and have your thumbprint on the product that is actively disrupting the Home Services industry.What You’ll DoCollaborate and solution closely with stakeholders, product managers, designers, and developers to ship an extraordinary end-to-end user experienceParticipate in user research and usability studiesPrototype flows, concepts, and interactionsWork closely with our design system team and developers to ensure the successful technical implementation of your work Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organizationInteract with users to develop a solid understanding of their workflows, environments, needs and pain-pointsDesign experiences that are engaging, efficient, intuitive and solve real problemsWhat You’ll NeedProven experience designing scalable, web-responsive, and user-centric consumer productsA strong design portfolio that shows off your process, reasoning and outcomesYou love collaborating but are also able to take ownership of entire projectsExcellent ability to develop and sustain relationships across teams and functionsAptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill setsYou thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaboratingSeveral years of experience working at a large-scale companyBe Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.